Mixed reviews on food quality; some dishes were praised while others were criticized for being tasteless or poorly prepared.
Service
Service received high praise, with many customers highlighting attentive and friendly staff, particularly mentioning servers like Morgan and Miranda.
Value for Money
Concerns raised about high prices relative to food quality, with some customers feeling the portions were small or not worth the cost.
Cleanliness
Some customers reported unsanitary conditions, particularly in the bathrooms, which detracted from their overall experience.
Management Response
Management was noted for being involved and responsive, with some customers appreciating follow-ups regarding issues.
PH
Perry Harp
2 days ago
5.0
RL was just phenomenal!! My wife and I ordered some food online and, well, we couldn’t quite figure out how to request her spaghetti the way she likes it, so we called to ask how and he explained it perfectly. He was so kind and helpful. He even reassured us that he would make sure everything was right before it was delivered, and when it was delivered everything was perfect!
JJ
John
Nov 9, 2025
5.0
The service was fantastic by the young lady . It was somewhat busy but still only had a 10 minute wait . The food was great I just wish it was closer the 2 hours away so I could go more often.
A++ restaurant worth the travel no matter how far you drive .
Save room for desert because if you are a fan of chocolate even the slightest bit you must try the “chocolate dream” it is to die for but don’t order 2 , split 1 with your date it is very rich but delicious
TW
Tom Walle
Nov 8, 2025
5.0
This is my wife and I’s favorite restaurant. We’ve been coming here for 10 years plus and always had good service and food is always on point. Tonight was a little different experience. We were randomly greeted by JD the manager and he was absolutely amazing. We went kind of late but he was making his rounds to the tables and every table he was at seemed to enjoy his company. After he ensured we had everything we needed throughout our visit he came over and chatted with my wife and I. We had a great conversation with him and it didn’t feel awkward at all…… Normally I’m a little gun shy when restaurant managers walk around and ask how everything is, but did not feel that way at all with him. It’s rare to see good managers like that, especially these days. I must apologize because I don’t remember my servers name but she was also amazing. Very quick and checked on us often. She was also very friendly. Keep up the good work!
AR
Autumn Robertson
Nov 5, 2025
5.0
Callie was an amazing server and bartender! She was extremely helpful, super nice, and had such a great attitude the entire time. She went above and beyond to make sure everything was perfect and made us feel really welcome. It’s rare to find someone who’s not only great at their job but also genuinely kind and upbeat. Highly recommend asking for Callie — she’ll definitely make your experience a great one!
DR
David Robertson
Nov 5, 2025
5.0
Callie was our server and made our experience worth going. They messed up our food but callie caught it and made it right for us and was quick getting out our replacement. She kept our drinks filled and the desert she recommended was really good. She even boxed up our meal. We will be back because of the service.
Frequently Asked Questions About Carrabba's Italian Grill
What are the operating hours of Carrabba's Italian Grill in Southport, IN?
Carrabba's Italian Grill is open Monday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Carrabba's Italian Grill offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What types of services does Carrabba's Italian Grill provide for pickup and delivery?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is Carrabba's Italian Grill located?
The restaurant is located at 4690 Southport Crossing Drive, Southport, IN 46237, USA.
Is Carrabba's Italian Grill family-friendly and accessible for all guests?
Yes, the restaurant welcomes families and children, has wheelchair accessible entrance, parking, seating, restrooms, braille menu, and high chairs available.
What kind of cuisine and dining options does Carrabba's Italian Grill offer?
They serve authentic Italian cuisine with options for dine-in, carryout, delivery, and catering, including vegetarian and gluten-free choices.
Can customers view the menu or place orders online for Carrabba's Italian Grill?
Yes, customers can view the menu at https://www.carrabbas.com/menu/southport and place orders at https://www.carrabbas.com/order/menu/southport.
What are some nearby dining options around Carrabba's Italian Grill?
Nearby dining options include Chuy's Tex-Mex Restaurant, Cheeseburger in Paradise - Indianapolis, Scotty's Brewhouse, Royal Indian Restaurant and Banquet Hall, Uno Pizzeria & Grill, LongHorn Steakhouse, Bob Evans, and Bobby Joe's Beef and Brew Restaurant, providing a variety of cuisines in the area.
Are there any hotels near Carrabba's Italian Grill for out-of-town guests?
Yes, nearby hotels include Courtyard Indianapolis South, Fairfield Inn Indianapolis South, Best Western Indianapolis South, and Quality Inn & Suites Southport, offering convenient accommodations for visitors.
What nearby shopping centers can customers visit before or after dining at Carrabba's Italian Grill?
Customers can visit Southport Plaza Shopping Center and Southport Commons for shopping, making it easy to combine dining with retail activities.