Wendy's

3.3
1576 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in South Bend, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s South Bend, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4227 S. Michigan, South Bend, IN
46614, United States

Hours

Reviews

3.3
1,576 reviews
5 stars
466
4 stars
341
3 stars
277
2 stars
147
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with many reports of rude or unhelpful staff, while some employees were noted as friendly and helpful.

Food Quality

Food quality is often criticized, with complaints about cold, stale, or poorly prepared items, although some customers enjoyed specific menu items like Frostys.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, particularly in restrooms and dining areas, leading to negative dining experiences.

Speed of Service

Service speed is frequently mentioned as a problem, with long wait times reported in both drive-thru and dine-in situations.

Order Accuracy

There are numerous complaints about incorrect orders, missing items, and overall disorganization in fulfilling orders.
  • JZ
    Jessie Zigler
    Nov 14, 2025
    3.0
    Have been to this location numerous times. Every time I come here it seems that something is wrong. The food is cold, I order a medium they give me a small, we order special items they get them wrong. Most of the staff have attitude issues however there are a couple that are nice and seem to above and beyond! We visit this location a lot! And will continue to do so!!
  • DC
    Dorinda Carner
    Nov 7, 2025
    1.0
    Horrid food
  • CJ
    Casey Jellison
    Nov 6, 2025
    1.0
    Was told if I was paying with cash that I would not get changed and she would keep it as she has no money in her drawer. Food was dry and nasty service was terrible.
  • BD
    Bonnie Dreibelbis
    Oct 12, 2025
    2.0
    Service was fantastic, food was trash. Stale buns, everything was cold, drinks were good. But both employees were happy and smiling and friendly.
  • DR
    DB Ryan
    Sep 13, 2025
    3.0
    It was a Wendy's. The frosty that tastes like cherry pie was quite tasty however. It has a special name but I can't remember it. My wife thought they stiffed her on the pecans for her salad but she found them after she completed her meal.

Frequently Asked Questions About Wendy's

Is 601 - S Michigan 563 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.