Rally's

3.6
1185 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
2021 South Michigan Street, South Bend, IN
46613, United States

Hours

Reviews

3.6
1,174 reviews
5 stars
431
4 stars
260
3 stars
197
2 stars
107
1 star
179

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, particularly the fries and burgers, though some noted inconsistencies in quality and portion sizes.

Service Speed

Many reviews highlighted slow service, with long wait times reported in both drive-thru and in-store experiences.

Customer Service

Customer service received mixed feedback; while some employees were described as friendly and helpful, others were reported as rude and unprofessional.

Order Accuracy

Several customers experienced issues with incorrect orders and difficulty in reaching staff for resolution.

Cleanliness and Environment

Some reviews mentioned cleanliness issues and a chaotic atmosphere, particularly during busy times.
  • SB
    Steve Burns
    Nov 14, 2025
    5.0
    Great food and service. Piping hot and delicious. You can't ask for more.
  • KB
    Kita B.
    Nov 7, 2025
    4.0
    Good deals Good food......
  • JC
    Jeff Conkin
    Nov 7, 2025
    3.0
    Ordered ahead so I could pull up, pick up my order and be gone. Nope!! 1 car in front of me at the window for pickup orders. I sat there waiting for 15 minutes waiting for them to get their food. Ok so at this point it's during lunch time maybe he has a huge order. NOPE! 1 soda and a small bag came out of the window. He pulls away and I pulled up to the window. I sat at the window for 5 minutes waiting for someone to wait on me. Their in the store running their mouths and not doing anything. Finally one of them noticed I was there and told the person who was working the window I was there. After that the food came out within a couple minutes after that. So I got my food it's about a 20 minute drive back home. We only get Rally's once in a while because it's kinda far when there are every other fast food restaurants close to us. I get home n taking the food out of the bag and of course not all the food is there. Missing 2 pies when we had 4 in our order. Was a disappointing experience. The one that used to be by us closed down during COVID. We only have 1 now in our city. Please build more. The food is always good and better than McDonald's, Burger King or Wendy's. Just the service is slow and check your bags before you leave.
  • BA
    brandon avery
    Nov 4, 2025
    1.0
    Very slow wait time is like 40 to a half hour wait time for food
  • QR
    Quentin Reid
    Oct 27, 2025
    3.0
    The food was good that I did order but they gave me the wrong sandwich when I tried to call the number on the receipt it said disconnected and then when I look online it's the same number so basically there's no way of getting your money back and when I went up there it was close to closing time so I couldn't even go back for everybody else out there check your sandwich open the rapper or else you're on your own smh

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 2021 South Michigan Street?

Rally's is open daily from 10:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Fridays and Saturdays.

Does Rally's offer drive-thru and take out services?

Yes, Rally's provides both drive-thru and take out services for customer convenience.