Papa Johns Pizza

3.3
206 reviews

About

Pizza Restaurant
At Papa Johns Pizza in South Bend, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best South Bend pizza for any occasion. Call us for pizza delivery in South Bend or stop by 1318 Ironwood Rd for carryout to order the best pizza in South Bend, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1318 Ironwood Rd, South Bend, IN
46615, United States

Hours

Reviews

3.3
206 reviews
5 stars
75
4 stars
37
3 stars
23
2 stars
10
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and lack of acknowledgment during interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect toppings.

Food Quality

While some customers enjoyed the pizza, others described it as mediocre or not meeting expectations, with issues like soggy crusts and missing toppings.

Delivery Problems

Several customers experienced delays in delivery, with some orders arriving cold or not at all.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food, indicating some customers had satisfactory experiences.
  • CK
    C Kash
    1 day ago
    4.0
    Liz correct my order it was made on time, best papa John’s employee there is great
  • RR
    R
    Nov 4, 2025
    5.0
    Papa John’s pizza on N.Ironwood is always fast, efficient and good pizza every time we order!
  • LF
    Lorreasa Fleming
    Sep 3, 2025
    1.0
    Tonight I visited this Papa John’s location to pick up a door dash order and was very hurt and felt really disappointed by the service I received. Initially upon entering location I saw two workers present and after standing there for a few minutes I was able to catch eye contact with the delivery driver whom I asked very nicely if there was an order waiting for my DoorDash customer and received no response literally he looked at me and walked out the door. The remaining guy allowed me to say “excuse me” a dozen times and did not one time acknowledge my presence or respond to my question about the customers order. I was really confused so before the driver took off I stepped outside to ask the driver if he knows if there is an order waiting for said customer….. The driver responded with What???? I asked the question and his reply was that ask him “referring to older guy inside” he is the manager! Very rude and in a very demeaning manner. He then got in car and left. Shortly after going back into location to see if I can finally get a reply about the order I’ve been waiting on…… the manager continued to ignore me but when two men entered the location….. not only did he greet them but he handed them both their orders immediately! However continued to ignore my presence and act as if I didn’t exist! I mean literally not responding……no wait time……. No acknowledgement……Nothing! I mean literally guys I had to cancel the order due to this nonsense! I did record the entire incident and I will encourage everyone in the local area to choose another Papa John’s to order from! I never leave bad reviews that undeserving but no one deserves to be treated like that no matter their race and or gender. It’s been a very long time since I’ve experienced nastiness and straight out hate from an individual operating a business but I assure you I Will Never Eat and Order Papa John’s again! Sad thing is they had a very nice and clean location but the ppl who are running the business are going to run it straight into a hole with that kind of service! Please clean house immediately! Hire a whole new staff that can display positive energy and give respect to the people that contribute to your business in this community!!!!! FYI. A little respect goes a great distance in the business world.
  • JM
    Jason Magistre
    Aug 31, 2025
    5.0
    Made mistake on GrubHub order (picked wrong item) and they remedied it, even letting me keep the mistaken item. Manager on call was very nice!
  • KW
    Kevin Wieringa
    Aug 13, 2025
    3.0
    We order from here all the time and pick it up. Always seems busy and employees are friendly when you can get their attention at times. As a Door dash driver, this place needs to figure it out. I've been sent here multiple times for orders and not been able to pick up and deliver because the systems aren't talking to each other properly. So a waste of time and gas driving for a delivery and not getting to deliver. Over all it's a good place to order from unless you're a Door Dasher.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in South Bend, IN?

Papa Johns Pizza in South Bend operates daily from 10:00 AM. Monday through Thursday, it closes at 1:00 AM; Friday and Saturday at 2:00 AM; and Sunday at 11:00 PM.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services, including no-contact delivery.