Papa Johns Pizza

3.2
167 reviews

About

Pizza Restaurant
At Papa Johns Pizza in South Bend, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best South Bend pizza for any occasion. Call us for pizza delivery in South Bend or stop by 3903 Portage Ave for carryout to order the best pizza in South Bend, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3903 Portage Ave, South Bend, IN
46628, United States

Hours

Reviews

3.2
167 reviews
5 stars
61
4 stars
28
3 stars
19
2 stars
8
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and unhelpfulness from staff.

Delivery Issues

Many customers experienced long wait times, incorrect orders, and cold food upon delivery.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about undercooked or overcooked pizzas and missing toppings.

Positive Experiences

Despite the negative feedback, some customers praised the fast delivery and friendly staff during certain visits.

Order Accuracy

Frequent complaints about incorrect orders and missing items, such as sauces and drinks.
  • XD
    xElite Drag0nx
    Nov 12, 2025
    3.0
    Service during the day is great, had no issues as delivery driver. But at night, its a whole another story, wait time can be long. And worker's seem to have to much time on their hands. Its best if you go in, go in the day time
  • JS
    Jay Smith
    Sep 26, 2025
    1.0
    Terrible customer service. Rude and disrespectful
  • SM
    Shannon Metcalf
    Sep 25, 2025
    5.0
    Driver was fast and food was delicious.
  • HR
    Hernan R
    Aug 30, 2025
    1.0
    On August 30th around 10:30 pm, I went in to pick up my order. I had used my dough bucks and my order came out to $5.34. When I went in, I asked for plates, parmesean cheese, and red pepper. After being rang up, a blonde lady in braids said my total was $8.34. I didn't think too much of it at the time. I paid with my debit card and when I wasn't prompted for a tip, it seemed unusual because I always did previously. Then when I got to my car, I looked at my phone and realized the order should have rang up to $5.34 so I went back into the store and told the lady that I was charged incorrectly. She said it was because each packet of pepper and parmesean cheese is .30 cents. I told her I normally get those for free. She asked if I get them for free when the gm is around because they're really supposed to charge for those things. It didn't seem true to me, but it was late and I just wanted to get home. But the more that I think about it, it seems like I just got hustled 3 dollars and she tipped herself that extra money. That might be why I also didnt get a receipt. I hope a GM sees this and investigates how often this lady is doing it. There was a witness there too. It was another papa John's employee who had glasses and braids himself. Also, here's a pic of the packets I got. The math doesn't add up. The lady is scamming people.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery and takeout at Papa Johns Pizza in South Bend?

Papa Johns Pizza in South Bend delivers and offers takeout daily from 10:00 AM to midnight Sunday through Thursday, extending to 1:00 AM on Friday and Saturday, and closing at 11:00 PM on Sunday.

Does Papa Johns Pizza in South Bend provide contactless delivery options?

Yes, Papa Johns Pizza offers no-contact delivery service to ensure a safe and convenient experience for customers.