Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,118 reviews
5 stars
404
4 stars
227
3 stars
203
2 stars
91
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and poor management.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The location received positive feedback for cleanliness, with several customers noting a tidy environment.
Food Quality
Food quality was hit or miss, with complaints about cold or improperly prepared items, but some customers enjoyed fresh and hot meals.
Management Issues
Several reviews pointed to poor management practices, including rude behavior towards both customers and staff.
- DADan Archer3 days ago3.0It's fast food. It's OK though.
- DBDennis BonniessonNov 11, 20251.0VETERANS BEWARE. They don't apprentice your service. They refused a veteran a free meal on veterans day. YOU'RE WELCOME. Update: The owner replies with BLA BLA BLA, which means they DONT CARE ABOUT VETERANS. YOU'RE WELCOME.
- DYDanielle YeilOct 21, 20253.0Love the monopoly game
- JHJordan HorvathOct 5, 20252.0From my understanding Mindy was the manager on duty at 2:30 EST on 10/5/25. She had shown the upmost negative and contentious behavior. Not only was she condescending and almost snarling at a miss-hap that wasn’t my fault, she had also was extremely superfluous in the way she had treated her staff. She was extremely demeaning towards myself and a worker there by the name of Raegan. Raegan had done everything she had possibly could do within her power to diffuse the situation while trying her best to be a positive mediator. I had ordered through the app, yet hadn’t received a confirmation code, despite having accurate bank statements and screenshots through the mobile app of a code. I had even offered to pay twice after giving them the code with valid snapshots of bank receipts and receipts through the online mobile app, itself. Yet, Mindy’s snappy attitude and rudeness not only towards I, but her coworker was very unprofessional. Raegan had even tried to defend Mindy saying she “Had a migraine” which is understandable but doesn’t mean that she can be extremely rude and condescending. Do better. I feel sorry for workers like Raegan. Working under demeaning bosses like Mindy. Do better. Poor leadership skill on the management’s end. Thank you Raegan!! You were amazing!! You get 5 stars from me!!!! Give her a raise, as she clearly cares more about satisfaction with customers than management ever would!!!!
- AAAlexandraOct 4, 20251.0Showed proof my mobile order curbside pick up wasn't working. The order had everything on it, what I got, when I got it (date AND time), and the price. Asked the woman for help, she said "well it's not on my screen" and walked away from me. The guy was trying his best, he was nice. Woman should not be in customer service. I was being as nice as I could be and patient because they were busy. I was trying to get lunch on my lunch break. Now I can't eat until I get off work and I lost $10.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 4711 Miami St, South Bend?
McDonald's is open daily with hours from 5:00 AM to 11:00 PM Monday through Friday and 6:00 AM to 11:00 PM on weekends.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:15 AM to 10:40 PM Monday through Saturday, and from 6:00 AM to 10:40 PM on Sunday.
Does this McDonald's have a drive-thru service and what are its hours?
Yes, the drive-thru is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on Saturday and Sunday.
Which services does this McDonald's location offer for pickup and delivery?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's mobile app available for ordering?
Yes, you can order using the McDonald's App available on iOS and Android through the Apple App Store and Google Play Store respectively.
Where exactly is this McDonald's located?
It is located at 4711 Miami St, South Bend, IN 46614, USA.
What are some nearby places of interest around this McDonald's?
Nearby places include KeyBank, Martin's Super Markets, Scottsdale Mall shopping center, Starbucks coffee shop, and several healthcare providers like Saint Joseph Family Medicine.
How can customers visiting Scottsdale Mall benefit from stopping by McDonald's?
Visitors to Scottsdale Mall can easily grab a meal or snack at McDonald's, which is conveniently nearby for a quick bite before or after shopping.
Are there any other fast food options near this McDonald's worth trying?
Yes, you can find other fast food options nearby such as Arby's and Chick-fil-A located close to this McDonald's in South Bend.