McDonald's

3.2
1139 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
52665 Indiana State Route 933, South Bend, IN
46637, United States

Hours

Reviews

3.2
1,139 reviews
5 stars
312
4 stars
217
3 stars
222
2 stars
118
1 star
270

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy conditions, including dirty floors and bathrooms.

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor management.

Food Quality

Numerous complaints about cold, old, or improperly prepared food, with some customers stating it was inedible.

Wait Times

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.

Mixed Experiences

While some customers praised friendly staff and good service, these positive experiences were overshadowed by numerous negative reviews.
  • JT
    Jess Taylor
    Dec 23, 2025
    1.0
    Nothing but out of control kids no uniforms no respect!!! No managers ... fries wasnt even cooked fully was gross all the food was wrong an cold and forgot sauces no napkins and shoved all the food into the same bag!!!
  • JT
    J Theis
    Dec 10, 2025
    1.0
    We stopped here recently on a trip from Cleveland to Chicago. I'm not exaggerating when I say this is the worst McDonalds I've ever had. Ordered a couple double cheeseburger meals and proceeded to wait for 20 minutes in the drive thru. In a time crunch to get to our destination, we immediately got back on the highway and opened our food. EVERYTHING was cold. The fries were old and the burgers were almost a black color like they have been sitting out for hours under a heat lamp. I took two bites and threw it back in the bag. It didn't even taste like food. It was so bad, it made me never want to eat any McDonald's ever again.
  • WV
    Whitney VanSandt
    Nov 8, 2025
    1.0
    Whoever owns this place should be ashamed of how FILTHY it is! The floor is slick with grease. We were in today for lunch and couldn’t find a clean table, mind you- we were the only customers inside and very few cars in the drive thru. The dining area looks grimy with dust & smudges on all the windows. The foyer stinks like it hasn’t been cleaned & don’t even dare try the bathroom. The food was hot & our order was correct. It’s been years since I’ve been inside this McDonald’s & was shocked that it was so bad.
  • JB
    Jim Bob
    Oct 28, 2025
    1.0
    Filthy establishment, dirty floors, bathroom floors dirty from the night before, dirty toilets, pee and toilet paper on the floor. 2 out of 10 .
  • LW
    Lucy W
    Oct 20, 2025
    1.0
    I love this McDonald’s and my fiancée and I come here all the time but every single time we do it’s SO SO SO SO COLD like to the point I wanna wear gloves because my hands are freezing and my face hurts I shouldn’t have to sit in my car and eat because the restaurant is so cold. Please do something about this people are freezing.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 52665 Indiana State Route 933, South Bend?

McDonald's is open every day from 5:00 AM to 12:00 AM, except Sundays when it opens at 6:00 AM.

Does this McDonald's location have drive-thru service?

Yes, there is a drive-thru available daily. It operates from 5:00 AM to midnight, with the Sunday opening time at 6:00 AM.