McDonald's

3.2
1137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
52665 Indiana State Route 933, South Bend, IN
46637, United States

Hours

Reviews

3.2
1,137 reviews
5 stars
313
4 stars
216
3 stars
222
2 stars
118
1 star
268

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy conditions, including dirty floors and bathrooms.

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned issues with food quality, such as cold or old food, incorrect orders, and unsatisfactory preparation.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of effort.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during specific visits.
  • WV
    Whitney VanSandt
    Nov 8, 2025
    1.0
    Whoever owns this place should be ashamed of how FILTHY it is! The floor is slick with grease. We were in today for lunch and couldn’t find a clean table, mind you- we were the only customers inside and very few cars in the drive thru. The dining area looks grimy with dust & smudges on all the windows. The foyer stinks like it hasn’t been cleaned & don’t even dare try the bathroom. The food was hot & our order was correct. It’s been years since I’ve been inside this McDonald’s & was shocked that it was so bad.
  • JB
    Jim Bob
    Oct 28, 2025
    1.0
    Filthy establishment, dirty floors, bathroom floors dirty from the night before, dirty toilets, pee and toilet paper on the floor. 2 out of 10 .
  • LW
    Lucy W
    Oct 20, 2025
    1.0
    I love this McDonald’s and my fiancée and I come here all the time but every single time we do it’s SO SO SO SO COLD like to the point I wanna wear gloves because my hands are freezing and my face hurts I shouldn’t have to sit in my car and eat because the restaurant is so cold. Please do something about this people are freezing.
  • LM
    Lauren Marie
    Oct 15, 2025
    1.0
    Caramel macchiato machine is consistently down. Be prepared to sit on the far lane for awhile. They only run 1 drive through lane while other customers get stuck sitting in the far lane. This has happened numerous times no matter the day or time. I watched 5 vehicles place orders on the inside lane before they took an order on far lane. Poor management. They don't accept phone calls either.
  • BB
    beatsfromthecosmos
    Sep 26, 2025
    5.0
    Pretty friendly employees, fast food.and fires soo hot, ghostrider couldn't eat em

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 52665 Indiana State Route 933, South Bend?

McDonald's is open every day from 5:00 AM to 12:00 AM, except Sundays when it opens at 6:00 AM.

Does this McDonald's location have drive-thru service?

Yes, there is a drive-thru available daily. It operates from 5:00 AM to midnight, with the Sunday opening time at 6:00 AM.