McDonald's

3.0
1926 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
416 N Dr Martin Luther King Jr Blvd, South Bend, IN
46601, United States

Hours

Reviews

3.0
1,926 reviews
5 stars
503
4 stars
289
3 stars
361
2 stars
212
1 star
561

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders and missing items.

Service Quality

Many reviews highlighted rude and unprofessional behavior from staff, including management.

Food Quality

Customers noted that food was often cold, stale, or improperly prepared.

Wait Times

Long wait times were a common complaint, with some customers waiting over 30 minutes for their orders.

Cleanliness

While some customers appreciated the cleanliness of the lobby, others reported dirty bathrooms and tables.
  • DB
    Dennis Bonniesson
    1 day ago
    1.0
    NO CHANGE FOR CASH CUSTOMERS ON A SUNDAY?? WTH??? Maybe Burger King has change. BYE.
  • AD
    Amber Danielson
    Nov 3, 2025
    3.0
    Food was cold
  • RW
    Rosemary Washington
    Oct 23, 2025
    1.0
    Very busy no matter how clear you are your is always wrong and made to means nothing they take offense I think once you get your meal the bread is hard like its been sitting the meat cold and special order they scrape off what not asked for
  • MM
    Mz McCaw
    Oct 4, 2025
    1.0
    The female general manager is very rude and unprofessional. And will put her hands in your bag of food after coming from right outside. Can't understand how a person can try to be professional but rude at the same time. Not to mention the order was wrong which was why I had to even interact with employees inside. Smh
  • LO
    Lydia Orf
    Sep 28, 2025
    1.0
    Waited 29 minutes for our food, just to find out it had been sitting behind the counter. The order we got was wrong, AND had a hair in it, so we returned it and asked for a new one, just to get the order wrong AGAIN. When we asked for just a SIDE of lettuce since we have tried twice now to get a mcchicken made right, the worker said, and I quote, "you wanted lettuce on it though right?" as if she didn't know the ingredients on their own menu items. On top of it all, in order to get our orders fixed, we stood in a crowd of 7 other people who had ALSO gotten their orders messed up, and had been waiting just as long to get their orders fixed. There were also no napkins, lids, straws, sauces, or ANYTHING in the lobby, so if we had needed any of those things they'd forgotten, we'd have to wait in the line of people waiting almost 30 minutes for their food to attempt to get a worker's attention. The two poor girls on the register were running ALL of the food, making all of the drinks, and trying to take orders all by themselves. I hardly ever go out of my way to leave bad reviews, but this place was a wreck and we were not the only ones inconvenienced by this.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 416 N Dr Martin Luther King Jr Blvd, South Bend?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, 24 hours Friday and Saturday, and 5:00 AM to midnight on Sunday.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, until 4:00 AM Thursday, and 24 hours Friday and Saturday.