McDonald's

3.0
1936 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
416 N Dr Martin Luther King Jr Blvd, South Bend, IN
46601, United States

Hours

Reviews

3.0
1,936 reviews
5 stars
506
4 stars
290
3 stars
363
2 stars
213
1 star
564

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment over their meals.

Cleanliness

While some customers noted that the location was clean, others reported dirty bathrooms and unkempt dining areas.

Staff Attitude

Feedback highlighted a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored.

Management

Several reviews pointed out issues with management, including poor handling of staff and customer complaints.
  • JG
    Jayson Gross
    Dec 20, 2025
    1.0
    Had an Uber eats delivery and only received part of it and when I called they said it wasn't there problem. There the ones that put the order together and sealed the bag. Do better.
  • HM
    Happy Meeple
    Dec 20, 2025
    1.0
    Couldn’t even use the bathroom for 2 minutes without getting bothered multiple times by employees. They need more bathrooms or something and they should know if the door is locked it means someone is inside, we can hear them trying the door, no need to knock and then walk away and knock again. The employee taking my order at the counter was super nice, the other employees were just kind of goofing off and it took a long time to get my order. Then my nuggets were soooooooo horribly overdone it was literally awful but I was so over it that I didn’t even have the energy to bring them back and ask for a replacement.
  • ER
    Eric Richmond
    Dec 19, 2025
    5.0
    Clean nice McDonald's
  • NC
    Nick Carter
    Dec 12, 2025
    3.0
    Loud and obnoxious. Employees screwing around more then working.
  • HP
    handy pants
    Dec 5, 2025
    1.0
    After waiting 10 minutes I asked for a refund and suddenly my food was simultaneously "called out and no one responded" and "just now ready because it was waiting for fries". Those can't both be true. They tried to give me the food, but even if it was really waiting for fries (for 10 minutes, fries can take 10 minutes at this location apparently), then the burger was sitting and getting cold that whole time and who knows how long it was sitting in the warmer before I ordered. Plus the one dude, I don't know if he was the owner or a manager or what, but he was in charge and not in a uniform, that dude was standing there giving me dirty looks when I was getting my refund. It's no wonder you're short staffed if that's how you are to customers, I can only imagine what you're like to the employees. I will not be visiting again.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 416 N Dr Martin Luther King Jr Blvd, South Bend?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, 24 hours Friday and Saturday, and 5:00 AM to midnight on Sunday.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, until 4:00 AM Thursday, and 24 hours Friday and Saturday.