McDonald's

2.9
2203 reviews
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Business Details

2001 S Michigan St, South Bend, IN
46613, United States
(574) 217-8734
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 S Michigan St, South Bend, IN
46613, United States

Hours

Reviews

2.9
2,203 reviews
5 stars
544
4 stars
341
3 stars
417
2 stars
261
1 star
640

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative dining experience.

Food Quality

While some customers enjoyed fresh food, many complained about cold, poorly prepared meals and issues with food safety, including instances of food poisoning.

Cleanliness

The establishment was often described as dirty, with reports of unsanitary conditions and poorly maintained dining areas.

Management Issues

Several reviews indicated poor management practices, including lack of staff training and inadequate customer service.

Mixed Experiences

Some customers had positive experiences with specific staff members or during certain times, but these were overshadowed by overall negative feedback.
  • CW
    Creasie Wood
    2 days ago
    1.0
    Staff was extremely rude, waited 45 minutes before I was told they didn’t have my online order after being told they were making it at the time of arrival. Left with no food and one less hour of my life
  • NM
    nolan mellas
    6 days ago
    1.0
    Locked bathroom??? Kinda annoying for a utility worker that wants to grab a quick bite and releave themself cause I don't have a place to use the restroom as I work out of my truck. think about all the people who don't have eazy access to a bathroom at work cause sometimes it's really hard to find a bathroom
  • BA
    brandon avery
    Nov 6, 2025
    1.0
    employees are very slow employees will not acknowledge customers and I’m very rude
  • DB
    Damiano Bianco
    Oct 22, 2025
    1.0
    Always takes forever. I live close but will not go here any longer
  • RW
    Raleigh Whitham
    Oct 11, 2025
    1.0
    Expect a half hour wait at a minimum, add fifteen more minutes if you want your order to be close to correct. God bless the poor people working here tonight and putting up with angry customers. They should be angry at the owners who set them up to fail.
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Frequently Asked Questions About McDonald's

What are McDonald's delivery hours from Monday to Sunday?

McDonald's delivers Monday to Wednesday from 5:00 AM to 11:45 PM, Thursday to Saturday 24 hours, and Sunday from 4:00 AM to 11:45 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Wednesday from 5:00 AM to midnight, Thursday from 5:00 AM to 4:00 AM next day, Friday and Saturday 24 hours, and Sunday from 4:00 AM to midnight.