McDonald's

2.9
2208 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 S Michigan St, South Bend, IN
46613, United States

Hours

Reviews

2.9
2,208 reviews
5 stars
546
4 stars
340
3 stars
417
2 stars
262
1 star
643

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed fresh food, many complained about cold, poorly prepared, or incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and a lack of attention to cleanliness in the dining area.

Management Concerns

Customers expressed dissatisfaction with management, citing poor handling of issues and lack of support for staff.
  • MH
    Morgan Henry
    Dec 28, 2025
    1.0
    Been here twice and both times the orders were incorrect and missing items. Would be helpful to check the orders before handing to the customer.
  • IH
    Isaiah Holcomb
    Dec 13, 2025
    1.0
    Didn’t get my large fry and 2 of my McDoubles so I called up there after waiting in line for about 30 minutes, and they called me a liar plus the food that I did receive was cold
  • CB
    Chavda Bharatsinh
    Dec 6, 2025
    1.0
    I order French fries is cold .
  • EM
    Erik McKenna
    Dec 4, 2025
    1.0
    Awful service. I ordered on the app for pickup and I waited for 15+ minutes at the counter while no one acknowledged me. The staff also forgot multiple items from the order of someone who came inside after waiting for 20+ minutes in their car, making them wait even longer.
  • CW
    Creasie Wood
    Nov 22, 2025
    1.0
    Staff was extremely rude, waited 45 minutes before I was told they didn’t have my online order after being told they were making it at the time of arrival. Left with no food and one less hour of my life

Frequently Asked Questions About McDonald's

What are McDonald's delivery hours from Monday to Sunday?

McDonald's delivers Monday to Wednesday from 5:00 AM to 11:45 PM, Thursday to Saturday 24 hours, and Sunday from 4:00 AM to 11:45 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open Monday to Wednesday from 5:00 AM to midnight, Thursday from 5:00 AM to 4:00 AM next day, Friday and Saturday 24 hours, and Sunday from 4:00 AM to midnight.