McDonald's

3.1
1522 reviews
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Business Details

1519 N Ironwood Dr, South Bend, IN
46635, United States
(574) 277-0193
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1519 N Ironwood Dr, South Bend, IN
46635, United States

Hours

Reviews

3.1
1,522 reviews
5 stars
404
4 stars
276
3 stars
283
2 stars
171
1 star
388

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and uplifting interactions to rude and dismissive behavior from staff.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and poorly prepared food.

Wait Times

Numerous reviews highlighted long wait times for food, both in the drive-thru and inside the restaurant, often leading to customer frustration.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and poorly maintained facilities.

Management Issues

Several reviews pointed to poor management practices, including lack of communication and organization, contributing to negative customer experiences.
  • PS
    Pacience Stock
    Dec 8, 2025
    2.0
    I’ve never had a good experience with the customer service here. The person I’ve interacted with a few times now has always been very short and barely says anything, he asked if I wanted anything else I asked for a frappe, he gave me my receipt and walked away. Got my order, no frappe
  • EP
    Emmy Pask
    Nov 26, 2025
    4.0
    Friendly staff, great fries, order was as ordered. You must go to the register for refills. Burger was chilly, bathroom clean. Floor was being mopped as we were leaving, so we were careful, but it was excessively slick as if being mopped with greasy water
  • RR
    Rudy Rodriguez
    Nov 20, 2025
    5.0
    I’m not a big fan of McDonald’s myself, but my kids love it, Today I went and stopped at the drive-through to get my kids some food. And I believe the manager on duty and the worker on duty just greeted me with the biggest smile and infectious energy that was so uplifting. People are quick to give negative feedback but never share the good experiences. So I decided to leave a five star review not for the food, but for the way they treated me and uplifted my energy. God bless you all.
  • GD
    Gerald Darling
    Nov 20, 2025
    4.0
    Good people. Good service
  • CG
    Corey Gripado
    Nov 14, 2025
    1.0
    I order a large coffee and there isn't any coffee made. So the lady pours a very small amount into my cup and then fills it up the rest of the way with decaf and tells me that it's regular. Way to go McDonald's. I'll go elsewhere for my coffee from here on out
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1519 N Ironwood Dr, South Bend?

McDonald's is open daily from 5:00 AM to 12:00 AM midnight.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 5:00 AM to 12:00 AM midnight.