Jimmy John's

3.7
273 reviews

About

Sandwich Restaurant

Location

Jimmy John's
52931 State Rd 933, South Bend, IN
46637, United States

Hours

Reviews

3.7
273 reviews
5 stars
129
4 stars
54
3 stars
19
2 stars
16
1 star
55

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers experienced long wait times for delivery, often exceeding an hour, which contradicts the advertised 'freaky fast' service.

Customer Service

Feedback indicates a mix of friendly and rude interactions with staff, with several customers reporting poor service and lack of attentiveness.

Order Accuracy

Numerous reviews mention incorrect orders, missing items, and issues with special requests not being fulfilled.

Food Quality

While many customers enjoyed the sandwiches and found them fresh, there were complaints about portion sizes and inconsistencies in food preparation.
  • LW
    Lucy W
    Jan 4, 2026
    1.0
    Didn’t cut my sandwich in half even though it was on the receipt and I specifically asked for it done how hard is it to cut a sandwich at A sandwich place!!!!!!!
  • RH
    Ryan Hocke
    Dec 11, 2025
    1.0
    One hour later and no sandwich.
  • AD
    amy dohmen
    Dec 9, 2025
    1.0
    Odered on line at 1:15 expected delivery said 3:35 I called to ask if it really be that long as I would be home by then and he said no. Was delivered to my empty desk at 4 pm and sat overnight. Not impressed.
  • LM
    Leigh Mulcahy
    Nov 23, 2025
    5.0
    I LOVE MY DELIVERY HUMAN SO MUCH!!! She’s always full of joy and she’s just amazing!!! Give her a raise!!
  • TP
    Trista Putnam
    Oct 24, 2025
    5.0
    Good & quicker!