Five Guys

4.3
883 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1233 N. Eddy St. in South Bend is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1233 N. Eddy St., South Bend, IN
46617, United States

Hours

Reviews

4.3
883 reviews
5 stars
568
4 stars
181
3 stars
57
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude and unprofessional behavior from employees.

Food Quality

The food received generally positive feedback for being delicious and fresh, although some customers noted issues with cleanliness and food safety.

Wait Times

Many customers expressed frustration with long wait times for food, especially during busy periods, while others acknowledged that the food was worth the wait.

Pricing

Customers frequently commented on the high prices for food, with some feeling that the quality justified the cost, while others found it excessive.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
  • TR
    Todd Ressel
    5 days ago
    3.0
    I haven't had a Five Guys burger in many years so I decided to scratch that itch. I decided to have lunch there. The people were nice and the place is well .. like every other Five Guys. I have to say it was a little disappointing. While it wasn't very busy and I dined in, the cheeseburger I had wasn't very hot. I actually didn't finish it and threw it away. The fries were fine. For the price, more than 20 dollars for a cheeseburger, fries, and regular drink, you could do better.
  • BG
    B G
    Jan 3, 2026
    5.0
    Always fast and friendly
  • CS
    Curtis Scurry
    Dec 24, 2025
    5.0
    Always friendly helpful service and the shakes are always made first a nice treat to start your meal
  • EM
    Erin Meisterheim
    Dec 17, 2025
    1.0
    The workers that work here need to be reported ASAP. I wish I could but could not find anywhere on their website to report them. We have waited multiple times as delivery drivers and just as regular Joe's coming in to get something to eat. They have taken over 20 minutes to get our food. We should not have to wait that long. They had multiple people in their lobby. They also had deliveries at least 14 of them that were up. None of them even touched because they were helping customers first. Instead of the delivery driver people, the workers worked very slow. Would talk to each other putty it around store. Putting the food on very slowly wrapping the food on very slowly corporate really needs to look at this place and get new people into it because how they're running it right now is ridiculous. You are in Notre Dame area. You need to work fast. Come on now and your customer service is really down the drain
  • SF
    Seth Ferrell
    Nov 29, 2025
    5.0
    Fast and delicious

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.