Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1233 N. Eddy St. in South Bend is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customer service experiences varied widely, with some praising friendly and helpful staff, while others reported rude and unprofessional behavior from employees.
Food Quality
The food received generally positive feedback for being delicious and fresh, although some customers noted issues with cleanliness and food safety.
Wait Times
Many customers expressed frustration with long wait times for food, especially during busy periods, while others acknowledged that the food was worth the wait.
Pricing
Customers frequently commented on the high prices for food, with some feeling that the quality justified the cost, while others found it excessive.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
TR
Todd Ressel
5 days ago
3.0
I haven't had a Five Guys burger in many years so I decided to scratch that itch. I decided to have lunch there. The people were nice and the place is well .. like every other Five Guys. I have to say it was a little disappointing. While it wasn't very busy and I dined in, the cheeseburger I had wasn't very hot. I actually didn't finish it and threw it away. The fries were fine. For the price, more than 20 dollars for a cheeseburger, fries, and regular drink, you could do better.
BG
B G
Jan 3, 2026
5.0
Always fast and friendly
CS
Curtis Scurry
Dec 24, 2025
5.0
Always friendly helpful service and the shakes are always made first a nice treat to start your meal
EM
Erin Meisterheim
Dec 17, 2025
1.0
The workers that work here need to be reported ASAP. I wish I could but could not find anywhere on their website to report them. We have waited multiple times as delivery drivers and just as regular Joe's coming in to get something to eat. They have taken over 20 minutes to get our food. We should not have to wait that long. They had multiple people in their lobby. They also had deliveries at least 14 of them that were up. None of them even touched because they were helping customers first. Instead of the delivery driver people, the workers worked very slow. Would talk to each other putty it around store. Putting the food on very slowly wrapping the food on very slowly corporate really needs to look at this place and get new people into it because how they're running it right now is ridiculous. You are in Notre Dame area. You need to work fast. Come on now and your customer service is really down the drain
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1233 N. Eddy St. accept reservations?
No, Five Guys at 1233 N. Eddy St. does not accept reservations.
What are the operating hours for Five Guys at Eddy Street Commons?
Five Guys is open from 10:00 AM to 10:00 PM on Mondays and Sundays, and from 10:00 AM to 2:30 AM Tuesday through Saturday.
Can I order delivery or pickup from Five Guys at this location?
Yes, Five Guys offers in-store pickup and delivery services. You can order online via their delivery URL.
How can I customize my burger or milkshake at Five Guys?
You can customize your burger with over 250,000 options and choose from more than 1,000 milkshake combinations to satisfy your craving.
Does Five Guys have gluten-free options?
Some items are gluten-free if ordered without buns, like sandwiches served as lettuce wraps or bowls; however, cross-contamination is possible. Please review their allergen chart for details.
What payment methods are accepted at Five Guys South Bend?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys located near any other notable restaurants or shopping centers?
Yes, it is near HotBox Pizza, Chipotle Mexican Grill, Barbici Italian Street Food, Noodles & Company, and the Eddy Street Commons shopping center.
How can nearby places like Eddy Street Commons enhance my visit to Five Guys?
Eddy Street Commons offers shopping and entertainment options, so you can enjoy browsing or events before or after dining at Five Guys.
What nearby transportation or service options are available around Five Guys?
Nearby services include South Bend Luxury Chauffeur for travel needs and convenience stores like 7-Eleven for quick stops.
Is the Five Guys location at Eddy Street Commons family-friendly and accessible?
Yes, Five Guys welcomes children, has high chairs, wheelchair accessible entrance, seating, parking, and restrooms for accessibility.