Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in South Bend? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3301 Lincoln Way West .
Numerous reviews highlighted poor customer service experiences, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food quality, leading to dissatisfaction.
Delivery Issues
Several reviews mentioned long wait times for delivery, with some orders being canceled or arriving cold.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about burnt or undercooked items.
Staff Attitude
While some staff were praised for being friendly and helpful, others were criticized for their negative attitudes and unprofessional behavior.
AC
April Chatman
Dec 31, 2025
1.0
(Zeros stars if I could) This was one of the worst customer service experiences I’ve ever had. I ordered a pizza online and clearly requested it well done, something I order regularly with no issues anywhere else.
When I arrived, the employee Amber was immediately rude and dismissive. When I pointed out that the pizza was not well done, instead of remaking it—as any reasonable business would—she argued with me and said she would put the already cut pizza back in the oven while warning that it would stick. Expecting a customer to pay for a pizza that was made incorrectly and then further ruined is completely unacceptable.
When I questioned why I should pay for a pizza that wasn’t made correctly, her attitude escalated. She snatched the pizza box, gave a fake apology, and slammed the pizza on the counter before saying she would remake it. By that point, the disrespect was so blatant that I refused the pizza entirely.
I remained calm and polite throughout this interaction. There was absolutely no excuse for the hostility, poor attitude, and unprofessional behavior—especially over a mistake that was not mine. Customer service like this reflects badly on the entire business.
This location deserves zero stars based solely on how Amber handled this situation. I will not be returning.
AD
Amber D
Dec 16, 2025
5.0
I just want to give a shoutout to my local Domino’s. The staff is always delightful, and my food is consistently made perfectly. Mistakes are very rare, which says a lot.
Nubia deserves special recognition. She is wonderful, always polite, and you can tell she truly cares about how the pizza is prepped and made. That kind of attention and pride in your work matters, and it absolutely shows every time.
SB
Scott Byrd
Dec 3, 2025
5.0
All good all the time
MM
Melissa Maas (Mimzee)
Oct 20, 2025
5.0
I was having issue placing an order on my phone so I just went in. I was expecting the usual under staff overworked grumpy workers so kind of was on edge when I went in. I was greeted by the most friendly happy soul I have met in a long time. She immediately started to calm me down and take my order. She was so nice and caring. I didn't know there was a happy person working in Domino's as I have yet to meet one til today. She even went and made my pizza herself as I had some odd requests. Kaysen I hope you get to see this someday, you were a breathe of fresh air and your pizza was yummy! Keep smiling and shining! Dominos needs more like you!
KC
kisaunna cheadle
Sep 28, 2025
1.0
I did not get to place an order. I was going to order take out. The person over the phone told me they don't deliver to this address which is probably only a couple of miles away. They told me to call another location. I did and just as I thought the other location said the original one I called is the location. When I called back and tried to re-order, the customer service person became very rude and disrespectful and lied on me for no reason and said it was me. She hung the phone up in my face. They refused to take my order! They just lost a good customer. They don't have to worry about me coming back. 🤦🏾
What types of pizzas does Domino's Pizza in South Bend offer?
They offer Specialty Pizzas and the option to build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.
What are the operating hours for Domino's Pizza at 3301 Lincoln Way West, South Bend?
The store is open from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Does Domino's Pizza in South Bend offer delivery and takeout?
Yes, they provide both delivery and takeout services with options for curbside pickup and no-contact delivery.
Where can I order Domino's Pizza for delivery or pickup online?
You can order online for delivery or carryout at https://www.dominos.com/en/restaurants?type=Delivery and https://www.dominos.com/en/restaurants?type=Carryout respectively.
Which payment methods are accepted at Domino's Pizza in South Bend?
They accept many payment options including cash, major credit cards, Apple Pay, Android Pay, PayPal, Bitcoin, Afterpay, and others.
Does Domino's Pizza in South Bend serve vegetarian dishes?
Yes, Domino's offers vegetarian dishes to cater to different dietary preferences.
Are there any special deals currently available at Domino's Pizza in South Bend?
Yes, there is a special offer: Buy 2 Medium 2-Topping Pizzas for $6.99 each.
What are the holiday hours for Domino's Pizza in South Bend during Christmas?
On December 24th, Domino's is open from 10:00 AM to 7:59 PM; it is closed on December 25th.
What nearby places can I visit before or after grabbing pizza at Domino's on Lincoln Way West?
Nearby places include Jonathon's Clothing & Shoes for shopping, Sherman’s Beauty Supply & Misc for beauty needs, and the UPS Access Point location for shipping services.
Are there convenient fast food options near Domino's Pizza in South Bend?
Yes, nearby fast food restaurants include Wendy's, McDonald's, Arby's, and T Allen's King Gyros, offering various options before or after your Domino's visit.
Is there a gas station close to Domino's Pizza on Lincoln Way West for refueling during your visit?
Phillips 66 Gas and Marathon Gas stations are nearby, making it easy to refuel while picking up or enjoying your pizza.