Dairy Queen Grill & Chill

4.0
701 reviews
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Business Details

1847 Lincoln Way E, South Bend, IN
46613-3422, United States
(574) 287-3952
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1847 Lincoln Way E, South Bend, IN
46613-3422, United States

Hours

Reviews

4.0
701 reviews
5 stars
356
4 stars
174
3 stars
67
2 stars
27
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude and unhelpful interactions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoy the food, others criticize it for being overpriced and inconsistent in quality.

Cleanliness

The restaurant is often noted for its cleanliness, contributing positively to the overall experience.

Long Wait Times

Many customers express dissatisfaction with long wait times, particularly in the drive-thru.
  • DP
    Dena P
    5 days ago
    1.0
    Just once I would like to get a correct order. Ordered a Medium Snowdrift blizzard with extra marshmallow and I received a small oreo blizzard with no marshmallow. This happens every time I go there. The lady in front of had to drive back because they did the exact same thing to her. I feel like I received the order she brought back, in the garbage it goes. I will drive three miles out of my way, to avoid this place.
  • KE
    kendric emerson
    Nov 25, 2025
    5.0
    Food was good! Service was great! Very welcoming. Will definitely eat here again. Asked for a bacon double cheeseburger with no onions and got exactly that! Perfect!
  • AW
    Ari Winslow
    Nov 23, 2025
    1.0
    It’s always been hit or miss here but this last experience was just crazy to me we were confused on a coupon and instead of helping us the MANAGER was extremely rude and talked to us like we we’re stupid instead of explaining our question it’s crazy how bad the staff is here constantly I had one slam the window in my face this managers name is ROSE btw
  • DR
    DB Ryan
    Oct 12, 2025
    3.0
    The girl on duty messed up every part of the order price, but then accidentally gave me more change then we as required, so I guess it was a wash. I wish the signage would come down for flavors they don't have (I'm the talking to you, sign for Maple Cookie flavored milkshakes)
  • JC
    Julian Chamberlain
    Aug 22, 2025
    1.0
    I just had went through the drive thru, and after getting my food for the first time, I thought everything was perfectly fine as it always had been when coming through. HOWEVER, I was wrong I got a sauced and tossed 6 piece box, and I was given three. Not a big deal, everyone makes mistakes however when I came back they TOOK my box inside back through the kitchen, I’m ServSafe certified, that’s a HUGE health code violation. I’m sick, I have a nasty cold and now my germs have been spread through that kitchen. So anyone who needs to know BE WARNED. Who knows how many outside germs they brought into their kitchen before making you food.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food is served at Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.

What are the opening hours for Dairy Queen Grill & Chill?

It is open from 11:00 AM to 9:00 PM Monday to Thursday and Sunday, and until 9:30 PM on Friday and Saturday.