Customers frequently reported long wait times, inattentive staff, and incorrect orders, leading to frustration.
Food Quality
While many enjoyed the food, several reviews mentioned issues with the quality and consistency of ice cream and other menu items.
Staff Friendliness
Some customers praised the friendliness of the staff, although there were also complaints about rudeness and lack of professionalism from certain employees.
Cleanliness
The establishment was noted for being clean, but some reviews pointed out issues with the dining area and surrounding environment.
Operational Hours
Customers expressed confusion and dissatisfaction regarding inconsistent operating hours, particularly with the dining room being closed earlier than advertised.
JO
Jack O'Lantern
Oct 18, 2025
1.0
I guess you can't eat here if you have large bills...
SB
Shianne Bueno
Sep 28, 2025
1.0
Wait 30 min for two burgers n our blizzards were melted when we got them ššš
LK
Lisa Kruczek
Sep 2, 2025
3.0
They donāt pay attention to customers coming in. They do not know how to make an ice cream cone.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM Monday through Thursday, and until 10:30 PM on Fridays.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for kids?
Yes, the restaurant is family-friendly, has booster seats, high chairs, and is welcoming to children.
Can I find outdoor seating and WiFi at Dairy Queen Grill & Chill?
Yes, there is outdoor seating available and the restaurant provides free WiFi.
What are some of the signature menu items at Dairy Queen Grill & Chill?
Signature items include BlizzardĀ® Treats, Chicken Strip Basket, GrillburgerĀ®, soft-serve ice cream cones, and shakes & malts.
Where is Dairy Queen Grill & Chill located?
It is located at 3907 S Michigan St, South Bend, IN 46614-2541, USA.
How can I order food in advance from Dairy Queen Grill & Chill?
You can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/12939/.
Are there any nearby ice cream shops to Dairy Queen Grill & Chill?
Yes, nearby is Orange Julius, which is also an ice cream shop, perfect for exploring more treats in the area.
What dining options are near Dairy Queen Grill & Chill for a family meal?
Honker's Family Restaurant is nearby and serves American cuisine, offering another family dining option close to Dairy Queen.
Where can I find automotive services near Dairy Queen Grill & Chill?
Several automotive dealers and services such as R&B Car Company, Wheeler Dealer Sheler, and Discount Tire are located near Dairy Queen, useful if you need vehicle assistance while visiting.