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Dairy Queen Grill & Chill

3.7
(421 reviews)

Business Details

4836 W Western Ave, South Bend, IN
46619-2308, United States
(574) 288-1100
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4836 W Western Ave, South Bend, IN
46619-2308, United States

Hours

Reviews

3.7
421 reviews
5 stars
190
4 stars
86
3 stars
42
2 stars
24
1 star
79
  • VV
    Vip3rman1520
    Feb 23, 2026
    1.0
    I don't recommend this location because they will cancel your order on DoorDash for no reason. I've had food ordered with everything being available, and they canceled the whole order for no reason.
  • KM
    Kyle Marks
    Feb 19, 2026
    5.0
    I love to get a bacon double cheeseburger and a gravy cup. Then pour gravy onto burger where I'm going to take each next bite!! We also looooove the cheese curds and the mocha moolatte. Been getting these three items every time we go there! Try it!!
  • CC
    Chloe
    Jan 15, 2026
    1.0
    I went to Dairy Queen today to order food for myself and my children during a snowstorm. Despite the weather, my kids were asking for Dairy Queen, so I decided to go. When I got home and opened the food, two of the sandwiches were incorrect, and I was given a mini Blizzard instead of the size I paid for.Like any reasonable customer, I immediately called the store to report the issue. The manager I spoke with, Joanne, told me it was a system error on their end and said the order would be remade. She did not mention any requirement to bring the incorrect food back. Later that evening, around 7 p.m., I called again to confirm before driving back out in the snowstorm, and once again I was told the order would be remade. Still, no one mentioned that the food needed to be returned.When we arrived to pick up both the remake and an additional order we placed, the employee at the window told us they were refusing to remake the incorrect order, claiming the manager said we had to bring the food back. This was never communicated to us. Instead of resolving the issue, the staff argued with us and implied we were lying even though we had spoken to two different employees who confirmed the remake. To make matters worse, they then refused to give us the separate order we had already paid for, and we had to argue just to receive that food. This entire situation was extremely unprofessional and unacceptable. We paid for correct food and were treated poorly for a mistake that was not ours.Mistakes happen, but refusing to honor a confirmed remake, arguing with customers, and denying paid for food is not acceptable. Management sets the tone for a store, and based on this experience, I do not believe this location is being managed appropriately.
  • JR
    Jaciell Rodriguez
    Jan 3, 2026
    1.0
    I found a hair in my food
  • TT
    TwistedGrip
    Nov 10, 2025
    2.0
    I just cannot get over what dairy Queen has become, Not even a true flame broiled hamburger no more, prices four times the amount it used to be, The chicken baskets are now called bread baskets tasteless way way overpriced

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu items at Dairy Queen Grill & Chill in South Bend?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

Where is Dairy Queen Grill & Chill located in South Bend?

It is located at 4836 W Western Ave, South Bend, IN 46619-2308, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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