Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
421 reviews
5 stars
190
4 stars
86
3 stars
42
2 stars
24
1 star
79
VV
Vip3rman1520
Feb 23, 2026
1.0
I don't recommend this location because they will cancel your order on DoorDash for no reason. I've had food ordered with everything being available, and they canceled the whole order for no reason.
KM
Kyle Marks
Feb 19, 2026
5.0
I love to get a bacon double cheeseburger and a gravy cup. Then pour gravy onto burger where I'm going to take each next bite!! We also looooove the cheese curds and the mocha moolatte. Been getting these three items every time we go there! Try it!!
CC
Chloe
Jan 15, 2026
1.0
I went to Dairy Queen today to order food for myself and my children during a snowstorm. Despite the weather, my kids were asking for Dairy Queen, so I decided to go. When I got home and opened the food, two of the sandwiches were incorrect, and I was given a mini Blizzard instead of the size I paid for.Like any reasonable customer, I immediately called the store to report the issue. The manager I spoke with, Joanne, told me it was a system error on their end and said the order would be remade. She did not mention any requirement to bring the incorrect food back. Later that evening, around 7 p.m., I called again to confirm before driving back out in the snowstorm, and once again I was told the order would be remade. Still, no one mentioned that the food needed to be returned.When we arrived to pick up both the remake and an additional order we placed, the employee at the window told us they were refusing to remake the incorrect order, claiming the manager said we had to bring the food back. This was never communicated to us. Instead of resolving the issue, the staff argued with us and implied we were lying even though we had spoken to two different employees who confirmed the remake.
To make matters worse, they then refused to give us the separate order we had already paid for, and we had to argue just to receive that food. This entire situation was extremely unprofessional and unacceptable. We paid for correct food and were treated poorly for a mistake that was not ours.Mistakes happen, but refusing to honor a confirmed remake, arguing with customers, and denying paid for food is not acceptable. Management sets the tone for a store, and based on this experience, I do not believe this location is being managed appropriately.
JR
Jaciell Rodriguez
Jan 3, 2026
1.0
I found a hair in my food
TT
TwistedGrip
Nov 10, 2025
2.0
I just cannot get over what dairy Queen has become, Not even a true flame broiled hamburger no more, prices four times the amount it used to be, The chicken baskets are now called bread baskets tasteless way way overpriced
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main menu items at Dairy Queen Grill & Chill in South Bend?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
Where is Dairy Queen Grill & Chill located in South Bend?
It is located at 4836 W Western Ave, South Bend, IN 46619-2308, USA.
What are the operating hours for Dairy Queen Grill & Chill on weekdays?
From Monday to Thursday, it is open from 11:00 AM to 10:00 PM; on Friday, it is open from 11:00 AM to 10:30 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating available?
Yes, it offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly and welcomes children, providing booster seats and high chairs.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online at their website and download their app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill provide free WiFi and restroom facilities?
Yes, the location offers free WiFi and has restroom facilities available for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit Los Humildes Mexican Restaurant, Little Caesars Pizza, and the Victory Clinic for medical needs.
Are there any nearby stores where I can shop while visiting Dairy Queen Grill & Chill?
Yes, Dollar General and Dollar Tree discount stores are close by for shopping needs.
Which nearby services might be useful for customers visiting Dairy Queen Grill & Chill?
Nearby services include Metro by T-Mobile and Cricket Wireless for mobile needs, and Phillips 66 Gas and CITGO for refueling your vehicle.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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