Business Details
About
Mexican Restaurant
Chipotle Ireland and 31 South Bend is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,491 reviews
5 stars
649
4 stars
308
3 stars
163
2 stars
88
1 star
283
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, stale ingredients, and missing items in orders.
Service Issues
Many reviews highlighted poor service, including slow staff, rude behavior, and lack of attention to customers.
Cleanliness
Numerous customers noted that the restaurant was dirty, with overflowing trash and unclean tables, impacting their dining experience.
Ingredient Availability
Frequent complaints about being out of key ingredients, especially during peak hours, leading to customer dissatisfaction.
Positive Experiences
Some customers reported positive experiences with friendly staff and good food, indicating potential improvements in service and management.
- SFSmash ForceNov 17, 20254.0Service was nice and food on point. Atmosphere looks like I put it together in a company instead of professionals. Still ok looking.
- JMJennifer McGeeOct 30, 20252.0Sitting outside writing this review while more people are being turned away or walking in and turning around walking out. We came in at 915, and everything was being put up. What was there looked old/dried up. The black beans looked like they formed a thick crust and when we asked if they had black beans, they said, “no, we don’t have more black beans.”. There were 4 people behind us, and then a group of 12-15 people walked in, and a manager asked if there were “many more of you” because “we have no chicken, no barbacoa, no brown rice, and no of something else. The serving area was disgusting. The servers were slow; the cashier was the only person who had quickness to her. As I’m finisthis post in their parking lot at 930, 4 people have walked in and back out. Terrible service—will not visit this location again.
- DYDavid YinglingOct 25, 20255.0Great food for the price. I would recommend this place for anyone looking for something to take home or on the go as well. I enjoy making the combinations of food in a bowl or burrito.
- AWAiesha WashingtonOct 21, 20251.0I ordered from GrubHub and when I received my food, there was a hard piece of red plastic in the meat. I called the store and CANNOT speak to a human. This is disgusting.
- VHVincent HamlinOct 12, 20253.0The app didnt send my order to nearest store, so ended up driving across town to get food. The steak tasted like it was old. Not soft but very chewey not what u want in soft steak. Also they added a spicy item of some kind. As well as corn to my order that I didnt order on my burrito. Not good for my 16.05 burrito.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 202 W Ireland Rd, South Bend?
Chipotle Mexican Grill at 202 W Ireland Rd, South Bend is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in South Bend offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where exactly is Chipotle Mexican Grill located in South Bend, Indiana?
It is located at 202 W Ireland Rd, Suite 102, St Joseph, South Bend, IN 46614, USA.
How can I order food online from Chipotle Mexican Grill at this location?
You can order online through their official website at https://order.chipotle.com/ or via their app available on the Apple App Store.
What type of food and service philosophy does Chipotle Mexican Grill at Ireland and 31 South Bend follow?
They serve responsibly sourced, classically cooked real food made from 53 real ingredients, adhering to their 'Food with Integrity' principles prioritizing humane and sustainable ingredient sourcing.
Does Chipotle Mexican Grill at 202 W Ireland Rd accept credit cards and offer gift cards?
Yes, they accept credit cards for payment and offer gift cards.
Is Chipotle Mexican Grill located near any other dining options in South Bend?
Yes, nearby restaurants include Domino's Pizza, Maxi's Food & Spirit Barn, Hardee's, Tropical Smoothie Cafe, Chick-fil-A at Erskine Commons, Buffalo Wild Wings, Texas Roadhouse, Macri's Italian Kitchen, and Jersey Mike's Subs, offering a variety of cuisines for customers to explore before or after visiting Chipotle.
Are there any banking or financial services near Chipotle Mexican Grill in South Bend?
Yes, customers can find United Federal Credit Union, PNC Bank, and financial advisors like Edward Jones nearby for any banking or financial needs.
What health and medical services are located near the Chipotle Mexican Grill at Ireland and 31 South Bend?
Nearby health services include Aspen Dental, Motto Clear Aligners, Melissa Ledwidge Dental, MyEyeDr., and ATI Physical Therapy, providing a range of dental, eye care, and physical therapy options.
How can I contact Chipotle Mexican Grill at the South Bend location?
You can reach them by phone at +1 574-231-8731 or by email at IN.2805.SouthBend@chipotle.com.