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Brand Certified

Chipotle Mexican Grill

3.6
(1511 reviews)

About

Mexican Restaurant
Chipotle Ireland and 31 South Bend is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
202 W Ireland Rd, South Bend, IN
46614, United States

Hours

Reviews

3.6
1,511 reviews
5 stars
658
4 stars
310
3 stars
167
2 stars
90
1 star
286
  • AJ
    Alexis Jones
    3 days ago
    1.0
    Whoever is working the pick up is rude as hell. She got shitty with me because I was "10 minutes early" and made sure I knew I was 10 minutes early. Recheck your staff if you want better ratings than 3.6 stars. I just said im here for pickup under lexi, and her response was "well its not ready because you're 10 minutes early" in the shittiest way. So whatever older african american woman was working Wednesday 3/11 at the pick up area needs to find a job where she does not interact with customers. I guess there is a reason they dont wear nametags.
  • BH
    Be Happy
    4 days ago
    4.0
    I was picking up a Uber eats order and they ran out of a product for my customer. Waited to tell me the last minute and I had to call the customer who never responded. I didn't
  • DM
    Dalayna Monhaut
    6 days ago
    1.0
    First off, this is one of many chipotles I have been to and this location takes the cake of being the dirtiest, worst chipotle location. Every time I have come here my food has had an off taste, normally I just brush it off and say whatever. Today was different. I got a bowl and the contents of the bowl tasted sour. I don't know why, but the rice was sour, the tomatoes tasted like they weren't ripe, something was just off. then I also got chips and guac. Chips were stale and old, and lacked freshness. And when i dipped into my guac tell me why I found a big chunk of avocado skin in the guac. Not to mention when I came into this chipotle location it was a disaster, and disgusting. Safe to say I will not be back at this location until something changes around there (I'm sure nothing will change since the workers are lazy and management seems to be just as bad).
  • TH
    Tre Herendeen
    Feb 26, 2026
    2.0
    My food was fine but I order pickup for 6:50pm and the store told the app that it was done at 6:50pm. When I went in they hadn't started making it, they began making my food at 7:09 and got it to me at 7:20pm. I tried to reach out to Chipotle through the app and through email and cant get through because the order was marked done when it wasnt. My biggest issue is the lying and the inability to speak with someone.
  • LC
    Lindsey Connolly
    Feb 21, 2026
    2.0
    Went at 7:30p on a Saturday, and was not told in advance they were out of multiple things. Overall the food was crusty/not fresh. When I asked for cheese I was told they were out. I asked how long it would be they said not today. And then after I paid I clearly saw cheese in a different area, and when I asked about it I was told that they couldn’t cross between take out/dine in and online. And then as my friend was waiting for fajita veggies that never came, an employee working the ‘online station’ crossed over to the take out/dine in line to add to a bowl from there. The staff was in general very rude. And ultimately my friend who is a vegetarian left without her bowl because there would have been so many things missing from it that it wasn’t worth the cost and apparently unknown time it was going to take to get at least the fajita veggies. Would not recommend this location.

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