Chipotle Mexican Grill

3.6
643 reviews
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About

Mexican Restaurant
Chipotle Notre Dame is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1251 N Eddy St, South Bend, IN
46617, United States

Hours

Reviews

3.6
643 reviews
5 stars
286
4 stars
116
3 stars
68
2 stars
34
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions, with dirty tables, overflowing trash, and unkempt bathrooms.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, poorly prepared meals and small portion sizes.

Customer Experience

While some customers praised friendly service and good food, many expressed dissatisfaction with their overall experience, citing issues with staff attitude and order accuracy.

Operational Issues

Customers noted problems with online orders, including delays and unavailability of menu items, leading to frustration.
  • MY
    Melanie Young
    1 day ago
    5.0
    I love it amazing
  • SS
    Scott
    Nov 15, 2025
    1.0
    This was the most random food spilled all over the workspace I have been to for a Chipotle I have been to when I travel. And I mean from California to NYC. 3 employees were standing doing nothing kinda out of sight and the other 2 were flirting or arguing, I couldn't differentiate which. The worst Chipotle I have been to. Check all my previous reviews and you will see i have never given this bad of a review.
  • KK
    Kenneth
    Nov 5, 2025
    1.0
    I ordered through DoorDash for a pickup this evening. I waited and waited for my order until I decided to ask for an ETA. The manager was incredibly rude to me and said they didn't have the order. Even after showing her the order on my phone and verifying that I was at the correct location, she said she couldn't help me and basically shooed me away.
  • VH
    Vincent Hamlin
    Oct 13, 2025
    3.0
    The steak was old or something it was very chewy so I assume it was old and was microwaved too many times or under heat lamp too long. Then the app didnt take my order to closest store so after ordering I had to go across town to get the food.even tho I was sitting out front of a store. To top it off they added stuff I didnt order to my burrito. They put corn and something else that was pretty spicy. So that was upsetting. I ate it but it wasnt great. Not happy with experience over all. Especially paying 16 dollars.
  • AW
    AAV Watches
    Oct 5, 2025
    1.0
    I love Chipotle but this is the worst Chipotle in the US. The service is horrible, employees are rude and not friendly at all. The portions are tremendously small and they give the tiniest protein scoops. Employees are so bad that when a specific item like beans run out, they are too lazy to even ask for more and just say they are out of that for the rest of the day. The employee crew on Sunday is especially bad. The worst employees I've ever seen. Can't even believe a Chipotle can be this bad. Should fire all the workers and increase pay so you can hire educated, friendly, competent workers.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Notre Dame serve?

Chipotle serves Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill at 1251 N Eddy St?

The restaurant is open daily from 10:45 AM to 11:00 PM.