Food Quality
Customers reported inconsistent food quality, with some enjoying fresh and tasty meals while others experienced cold or poorly made items.
Service Experience
Service was frequently praised for being friendly and fast, though some customers reported issues with order accuracy and long wait times.
Cleanliness
The restaurant was noted for its cleanliness by many customers, although there were serious complaints about hygiene in some instances.
App Issues
Several customers experienced problems with the ordering app, leading to frustration and dissatisfaction.
Management Concerns
There were complaints about management responsiveness and staffing issues, with some customers feeling ignored or poorly treated.