Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1810 N. Riley in Shelbyville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as stale items, incorrect ingredients, and missing components.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and restrooms.
Order Accuracy
A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect orders.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and had positive experiences with food quality and service.
JH
Jacquelynn Howell
Dec 27, 2025
5.0
This is my favorite Taco Bell in town. The people are nice, the food is always cooked and I've RARELY had an incorrect order. I recently went to the one by rural king and it reminded me why the one by Casey's is my favorite in a horrifying way.
ET
Elyse Theobald
Dec 18, 2025
1.0
You never get what you order and the drinks are not right. Worst take out place in Indiana. I’m done with this Taco Bell. Needs better training and better management.
PF
PROP-WASH FPV
Dec 7, 2025
1.0
Worst Taco Bell I've ever been to there is almost no meat on any of the items I ordered.
CM
Christina Muhammad
Nov 10, 2025
1.0
We went in the restaurant and ordered a to go order. We were given cold nacho fries. My husbands chalupa supreme had maybe a teaspoon of meat, no tomatoes, or sour cream. I had a Cantina chicken bowl, it hardly had any chicken (2 pieces). And the chicken was dried out. There was no mild sauce in the building. They said they were out. Trying to get the servers attention….they were ignoring us. And then laughed when we stated our issue. We did not recieve the Cinnabon delights that we paid for. And our money wasn’t refunded.
Horrible customer service, with a don’t care attitude.
SH
Samantha Hill
Nov 9, 2025
1.0
My family ordered about $30 worth of food. Upon arriving to the pickup window and getting our food, we were missing 1 hard chicken taco, 1 chili cheese burrito, and 2 cheese sauces. Not much money, but missing from our order nonetheless. We offered to give the bags back to the employees so they could see what we were missing. The, what I assume is the manager, YELLED at us, telling us that she personally bagged the items, and that there was no way we were missing any items. We explained to her what we were missing, showed her what we had, and again explained what we were missing. She VERY rudely cut me off in the middle of elaboration, demanded our bags of food back, and told me that she would prefer to administer a full refund instead of correcting the situation with us. Mind you, I have 2 receipts. The receipt we originally got was LESS than the “refund” they administered to the original form of payment for our order. I asked why that was, and got the window slammed on me. Please review the cameras, if there are any. I have photos of both receipts, from the original receipt and the refund receipt. I am happy to provide an image of both receipts. Somewhere along the lines, there was a severe “mess up” on an employee’s end. This is severely disappointing and better leadership needs to be had within this location. Being yelled at in a drive through is unacceptable, especially when accountability could’ve been held on Taco Bell’s end. I’m wiling to speak on my experience at the location if more details are needed.
What are the operating hours for the Taco Bell drive-through in Shelbyville?
The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 3:00 AM, and Friday to Saturday from 9:00 AM to 4:00 AM.
Where is Taco Bell located in Shelbyville?
It is located at 1810 N. Riley, Shelbyville, IN 46176, USA.
What payment options are accepted at this Taco Bell?
Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell offer online and mobile ordering?
Yes, Taco Bell in Shelbyville offers both online and mobile ordering for pickup or delivery.
Are breakfast and vegetarian menu options available at this Taco Bell?
Yes, the menu includes breakfast and vegetarian options among other items like tacos, burritos, and quesadillas.
Does this Taco Bell have a drive-through service?
Yes, it features a drive-through that operates daily during the listed hours.
Can I dine inside the Taco Bell and is it family-friendly?
Yes, this Taco Bell offers dine-in seating and welcomes families and children.
Which nearby hotels can I stay at when visiting Taco Bell in Shelbyville?
Nearby hotels include Days Inn Banquet Center, Super 8 Shelbyville, Hampton Inn Shelbyville, Econo Lodge, and Hampton by Hilton.
Are there other dining options near Taco Bell on N. Riley in Shelbyville?
Yes, nearby dining options include El Emperador for Mexican and Tex-Mex cuisine, McDonald's burger restaurant, Zaxby's chicken restaurant, and Waffle House for breakfast and brunch.
What medical facilities are nearby Taco Bell in Shelbyville in case of emergencies?
Nearby medical services include Blue River Dental Care, Asthma And Allergy Associates, Emhardt Pediatric Dentistry, Allergy Partners of Central Indiana, Major Health Partners hospital, Shelbyville VA Medical Clinic, Shelbyville Pediatrics, Center for Wound Healing, MHP Priority Care urgent care, Rigsbee Orthodontics, and Priority Care Suite 250.