McDonald's

3.5
2203 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1851 West 400 North, Shelbyville, IN
46176, United States

Hours

Reviews

3.5
2,203 reviews
5 stars
772
4 stars
470
3 stars
422
2 stars
168
1 star
371

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for food orders.

Food Quality

Mixed reviews on food quality; some customers received cold or stale items, while others enjoyed hot and fresh meals.

Staff Behavior

Staff interactions varied, with some customers noting friendly service, while others experienced rudeness from management.

Cleanliness

The cleanliness of the location was inconsistent, with several reviews mentioning dirty conditions.
  • EE
    Erik
    1 day ago
    1.0
    Slowest McDonald’s every took 20 minutes to get my food and there were 3 cars ahead of me. Plenty of other cars drove off tho while I sit outside and wait.
  • SL
    Sam Locke
    4 days ago
    1.0
    This McDonald’s location took my money but never gave me my order. It was Christmas Day and we placed an order through the App. The App said that the store was open, but it was closed on Christmas Day. No big deal, just refund my order. Well, after putting in a ticket through the app, we were told that the location would be giving us a refund. Well, it’s been a few weeks and there has been no refund and the ticket is now closed. I’m very disappointed with how things turned out.
  • PP
    Punkin Pie
    Dec 29, 2025
    2.0
    They stay messing up the food
  • JM
    Jessica Miller
    Dec 15, 2025
    2.0
    Never get any condiments with mobile order Limp fries every time Can't find a place to ask for them while ordering App is expired my points after one day
  • WS
    Whitney Scriber
    Dec 9, 2025
    1.0
    I just got in here from driving 11 hrs just want a meal until I get my load ordered a mcgriddle meal and 2 apple pies, my griddle was stale, went to the counter to ask for a redo ....... well they replaced my stale sandwich another stale sandwich its probably because they were switching over to the lunch menu and didn't want to remake my food properly..... staff is nice but food is terrible this is why if feels like a defeat when you have to settle for McDonald's 😒

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Shelbyville, IN?

McDonald's in Shelbyville, IN is open 24 hours a day, every day of the week.

Does this McDonald's location offer delivery and what are the delivery hours?

Yes, this McDonald's offers delivery service available 24/7 every day.