Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,187 reviews
5 stars
764
4 stars
470
3 stars
420
2 stars
165
1 star
368
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 20 minutes.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold or poorly prepared items, including undercooked fries and incorrect orders.
Cleanliness
Several reviews highlighted issues with cleanliness, noting dirty dining areas and restrooms, contrasting with a few mentions of cleanliness improvements.
Staff Behavior
Customer experiences with staff varied, with some praising friendly service while others reported rude or unhelpful interactions.
Overall Experience
Mixed reviews overall, with some customers expressing satisfaction with their meals and service, while others described their experiences as frustrating and disappointing.
- JMJason MarshNov 14, 20255.0Just got coffee. Hot and fast!
- AWArianna WilliamsNov 12, 20253.0Employees were nice but Is this a joke??
- CHCourtney HudsonNov 4, 20251.0This is the worst McDonald's in Shelby county.
- HNHunchoCap NetworkNov 2, 20251.0The manager is rude got my fries at 1:10p and didn’t get my actual food until 1:40p I ask the manager could I get fresh fries cause it’s been 30 minutes since I had these fries THE MANAGER TOLD ME I SHOULD OF BEEN EATING MY FRIES WHILE WAITING she was very very rude all I wanted was fresh fries cause I’ve been waiting for 30 minutes just for 2 more items I DO NOT RECOMMEND EATING THERE you will wait and if your food cold they blame you
- BHBritanny Krystal HubbardOct 20, 20255.0Great gas station and more
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Shelbyville, IN?
McDonald's in Shelbyville, IN is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery and what are the delivery hours?
Yes, this McDonald's offers delivery service available 24/7 every day.
Is there a drive-through service at this McDonald's, and what are its hours?
This McDonald's has a drive-through open 24 hours a day, 7 days a week.
What payment methods are accepted at McDonald's in Shelbyville?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's location situated?
It is located at 1851 West 400 North, Shelbyville, IN 46176, USA.
How can I order food from this McDonald's online or via an app?
You can order online through https://mcdonalds.smart.link/mjuu1ggdi or use the McDonald's App available on iOS and Android.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any popular nearby dining or coffee spots to visit before or after McDonald's?
Yes, nearby popular spots include Cinnabon, known for bakery and coffee, and Sidewalk Cafe, a cafe and coffee shop.
What nearby places can help travelers refuel or refresh around McDonald's?
Pilot Travel Center offers gas and convenience store services, and Pilot Electric Vehicle Charging Station is available for electric vehicles nearby.
What entertainment or recreational venues are nearby McDonald's in Shelbyville?
Nearby entertainment venues include Indiana Grand Casino, Horseshoe Indianapolis Racing & Casino, and Fairland Recreation Park for outdoor activities.