Brand Certified
McDonald's
3.3(1420 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1631 E State Rd, Shelbyville, IN
46176, United States
Certified by McDonald's • Mar 01, 2026
(317) 398-0257
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,420 reviews
5 stars
399
4 stars
285
3 stars
308
2 stars
133
1 star
295
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Mixed reviews on food quality; some customers received fresh and hot meals, while others complained about cold or incorrect items.
Staff Behavior
There were numerous complaints about rude or unprofessional staff, particularly from management, leading to negative customer experiences.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty floors and restrooms, affecting the overall dining experience.
Positive Experiences
Despite the issues, some customers praised specific staff members for their friendly service and efficient handling of orders.
- MGmarco garciaFeb 22, 20261.0Whoever was working the drive thru at 9:40 am needs to be retrained or fired because I asked for a power raid and he acted like he didn’t know what he was doing the whole time
- CWChloe WooleryFeb 4, 20261.0the fries taste like they’ve been frying in the same oil for weeks, they’re absolutely disgusting
- JSJulie SmithJan 21, 20263.0Typical McDonald's.
- GCGracie CaressJan 15, 20261.0It’s always some or another with this mcdonald’s!! weather it be my order completely messed up, an employee handing me the wrong food in curbside and me having to get out and give it to the correct person, no sauces, missing items on orders or your food being made so messily is not even appetizing DONT GO HERE IF YOU WANT GOOD QUALITY FOOD AND OR SERVICE ( no hate to the lady who works first window in the morning she’s a sweet heart)😔
- DDDustin DamronJan 3, 20261.0The mcdonald's at 30ths and Emerson on the east side of indy is better then this. Always parking people. Always forget sauces. Makes cheese burgers messy as hell. My daughter went in to get her sauce and they left her standing there. Will never return to this mcdonald's.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1631 E State Rd, Shelbyville, IN?
McDonald’s is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through McDonald's online ordering platforms.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
Which payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup available at McDonald's on E State Rd?
Yes, curbside pickup is offered as part of their pickup and delivery services.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's app available on both iOS and Android platforms, with links provided on their website.
Are there any nearby fast food options next to McDonald's at 1631 E State Rd?
Yes, nearby fast food restaurants include Taco Bell, Burger King, Subway, and Dairy Queen, offering a variety of dining choices after your visit.
Which nearby places could I visit for dessert after McDonald's?
Nearby ice cream shops and dessert places include Cabell's Ice Cream, Ritter's Frozen Custard, and Dairy Queen, perfect for a sweet treat.
Are there any nearby convenience stores or gas stations around McDonald's in Shelbyville?
Yes, Kroger Fuel Center and Shelbyville QuickPix are conveniently located nearby for fuel and snacks.
Is there public parking or car rental available near this McDonald's?
Enterprise Rent-A-Car is nearby for vehicle rentals, and parking is generally available at McDonald's and surrounding businesses.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
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