Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,412 reviews
5 stars
397
4 stars
287
3 stars
306
2 stars
132
1 star
290
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Behavior
Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and unprofessional behavior.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area, with complaints about trash and food debris.
Food Quality
While some customers enjoyed the food, others reported it being cold or not prepared correctly, leading to a lack of consistency in food quality.
- PXPhsychedelic XionNov 17, 20252.0My friend got ignored when calling back after told by the person that interviewed him to make sure and call back monday if he didnt hear anything so he did and got dumb excuses from someone over the phone.
- MWMarshall WilliamsNov 14, 20252.0I stop every morning on my way to work for coffee. The sign, and website states that this location opens at 5am. Well in reality, they turn the lights on at 5am, but make you wait an average of 10-30 min before you get service. I don’t understand the complications with the concept of being at your work station ready to work at the posted time.
- DDDustinNov 10, 20252.0Every time I go through drive-thru I got to park and wait on my food every single time even when they're not busy I got to park. This McDonald's has gone downhill drastically since they rebuilt it
- JKJessie KlimekOct 23, 20251.0I went through the drive through and ordered a steak egg cheese bagel. This was at 5 a.m. they had me pull forward to wait,Which I understand. The 15 later, when I got my order. I had to rush to work. So when I opened my steak egg cheese bagel only to find a hamburger patty w/ cheese. I was highly disappointed. And pissed.. I don't do McNasty's very often if 3 x's a yr. And these are the reasons why.
- NDNoah DawsonOct 2, 20251.0I went to this McDonald's location earlier today. I was going to order something but had to use the men's restroom first. But for some inexplicable reason one of the Male teenager?employees decided to follow right behind me into the restroom. I was walking towards the stall to enter it and turned around after noticing that someone was following me and the employee then just simply used the hand dryer for 3 seconds repeatedly but did nothing else... And abruptly left just as quickly once I turned and looked at him. It was obvious he was trying to watch me for some reason which made me feel very uncomfortable. Why are you having your employees be creepy and follow your patrons into the restroom? Needless to say, I decided to take my business somewhere else.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1631 E State Rd, Shelbyville, IN?
McDonald’s is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:30 PM through McDonald's online ordering platforms.
Can I use the drive-thru service at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM.
Which payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is curbside pickup available at McDonald's on E State Rd?
Yes, curbside pickup is offered as part of their pickup and delivery services.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's app available on both iOS and Android platforms, with links provided on their website.
Are there any nearby fast food options next to McDonald's at 1631 E State Rd?
Yes, nearby fast food restaurants include Taco Bell, Burger King, Subway, and Dairy Queen, offering a variety of dining choices after your visit.
Which nearby places could I visit for dessert after McDonald's?
Nearby ice cream shops and dessert places include Cabell's Ice Cream, Ritter's Frozen Custard, and Dairy Queen, perfect for a sweet treat.
Are there any nearby convenience stores or gas stations around McDonald's in Shelbyville?
Yes, Kroger Fuel Center and Shelbyville QuickPix are conveniently located nearby for fuel and snacks.
Is there public parking or car rental available near this McDonald's?
Enterprise Rent-A-Car is nearby for vehicle rentals, and parking is generally available at McDonald's and surrounding businesses.