McDonald's

3.3
1416 reviews
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Business Details

1631 E State Rd, Shelbyville, IN
46176, United States
(317) 398-0257
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1631 E State Rd, Shelbyville, IN
46176, United States

Hours

Reviews

3.3
1,416 reviews
5 stars
399
4 stars
286
3 stars
307
2 stars
133
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Behavior

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising individual employees while others reported rude or unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and restrooms, impacting the overall dining experience.

Food Quality

While some customers enjoyed the food, others reported it being cold or not prepared correctly, leading to disappointment.
  • DD
    Dustin Damron
    Jan 3, 2026
    1.0
    The mcdonald's at 30ths and Emerson on the east side of indy is better then this. Always parking people. Always forget sauces. Makes cheese burgers messy as hell. My daughter went in to get her sauce and they left her standing there. Will never return to this mcdonald's.
  • SS
    Shane Schmidt
    Dec 7, 2025
    1.0
    Out of a very popular meal.
  • PX
    Phsychedelic Xion
    Nov 17, 2025
    2.0
    My friend got ignored when calling back after told by the person that interviewed him to make sure and call back monday if he didnt hear anything so he did and got dumb excuses from someone over the phone.
  • MW
    Marshall Williams
    Nov 14, 2025
    2.0
    I stop every morning on my way to work for coffee. The sign, and website states that this location opens at 5am. Well in reality, they turn the lights on at 5am, but make you wait an average of 10-30 min before you get service. I don’t understand the complications with the concept of being at your work station ready to work at the posted time.
  • DD
    Dustin
    Nov 10, 2025
    2.0
    Every time I go through drive-thru I got to park and wait on my food every single time even when they're not busy I got to park. This McDonald's has gone downhill drastically since they rebuilt it
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1631 E State Rd, Shelbyville, IN?

McDonald’s is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 5:00 AM to 10:30 PM through McDonald's online ordering platforms.