Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Food Quality
While some customers enjoyed their meals, many complained about cold or improperly prepared food, indicating inconsistency in food quality.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, suggesting a recurring issue with order accuracy.
RM
Robert Mason
3 days ago
5.0
Always hot and fresh food. I live right next to the one on 44 but drive out of the way to go to this one. They never let me down.
MC
Mark Clephane
Jan 30, 2026
5.0
This is a good one!!
EE
Eridian
Jan 17, 2026
1.0
Gave us the wrong food multiple times. We had to wait at the third window for over half an hour. We watched someone else get handed three different bags before getting the correct food.
CL
Cory Luttrell
Jan 2, 2026
1.0
Extremely slow employees are rude and literally don’t care about helping place is dirty took 30 mins for 1 sandwich
DC
Danielle Campbell
Dec 22, 2025
1.0
Absolute rudest customer service I've ever experienced at a McDonald's!!
Myself and the vehicle behind left out of the drive thru after the disrespect from the speaker jockey.
They said ,"yeah". I asked if I could have a minute. They respond with, "go ahead". I repeat "can I have a minute?". He comes back with "place your order" so assuming they didn't hear me the first 2 loudly spoken times, I said loudly enough for all vehicles around me to hear "CAN I HAVE A MINUTE PLEASE?".
No response, just switched to the o the speaker, ignoring me for 5 vehicles after I stated I was ready to order 3 times. Myself and the vehicle behind me left the drive thru and they immediately ask the following vehicle for their order.
Your ignorance is outstanding 👏 👌
What are the regular operating hours for McDonald's at 10 W Rampart Rd in Shelbyville, IN?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
During what hours is delivery available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM.
What delivery options does McDonald's offer?
McDonald's offers curbside pickup and delivery services, which can be accessed via their delivery website or app.
Where can I find the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service for your convenience.
Are there any nearby hotels where visitors to McDonald's might stay?
Yes, nearby hotels include Super 8 by Wyndham Shelbyville, Super 8 Shelbyville, Hampton Inn Shelbyville, and Comfort Inn Shelbyville North, making it easy for out-of-town guests to enjoy a meal before or after their stay.
What other dining options are located near this McDonald's?
Nearby dining options include Taco Bell for Mexican food, El Emperador for Tex-Mex cuisine, Zaxby's for chicken dishes, Waffle House for breakfast, and Casey's which offers pizza and convenience items.
What medical facilities are close to McDonald's at 10 W Rampart Rd?
Major Health Partners, Shelbyville VA Medical Clinic, Shelbyville Pediatrics, Center for Wound Healing, Priority Care, Rigsbee Orthodontics, Blue River Dental Care, Asthma And Allergy Associates, Allergy Partners of Central Indiana, and Emhardt Pediatric Dentistry are nearby, providing convenient healthcare access for customers visiting McDonald's.
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