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McDonald's

3.5
(1896 reviews)

Business Details

10 W Rampart Rd, Shelbyville, IN
46176, United States
(317) 392-3312
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10 W Rampart Rd, Shelbyville, IN
46176, United States

Hours

Reviews

3.5
1,896 reviews
5 stars
608
4 stars
441
3 stars
380
2 stars
189
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers enjoyed their meals, many complained about cold or improperly prepared food, indicating inconsistency in food quality.

Order Accuracy

A significant number of reviews mentioned missing items or incorrect orders, suggesting a recurring issue with order accuracy.
  • RM
    Robert Mason
    3 days ago
    5.0
    Always hot and fresh food. I live right next to the one on 44 but drive out of the way to go to this one. They never let me down.
  • MC
    Mark Clephane
    Jan 30, 2026
    5.0
    This is a good one!!
  • EE
    Eridian
    Jan 17, 2026
    1.0
    Gave us the wrong food multiple times. We had to wait at the third window for over half an hour. We watched someone else get handed three different bags before getting the correct food.
  • CL
    Cory Luttrell
    Jan 2, 2026
    1.0
    Extremely slow employees are rude and literally don’t care about helping place is dirty took 30 mins for 1 sandwich
  • DC
    Danielle Campbell
    Dec 22, 2025
    1.0
    Absolute rudest customer service I've ever experienced at a McDonald's!! Myself and the vehicle behind left out of the drive thru after the disrespect from the speaker jockey. They said ,"yeah". I asked if I could have a minute. They respond with, "go ahead". I repeat "can I have a minute?". He comes back with "place your order" so assuming they didn't hear me the first 2 loudly spoken times, I said loudly enough for all vehicles around me to hear "CAN I HAVE A MINUTE PLEASE?". No response, just switched to the o the speaker, ignoring me for 5 vehicles after I stated I was ready to order 3 times. Myself and the vehicle behind me left the drive thru and they immediately ask the following vehicle for their order. Your ignorance is outstanding 👏 👌

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 10 W Rampart Rd in Shelbyville, IN?

McDonald's is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours for this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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