Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,889 reviews
5 stars
605
4 stars
441
3 stars
378
2 stars
188
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of orders being mishandled or ignored.
Cleanliness
Numerous reviews highlighted unsanitary conditions, particularly in the dining area and bathrooms.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and cold food.
Speed of Service
While some customers praised fast service, many others complained about long wait times and delays in receiving their orders.
Food Quality
Feedback on food quality was mixed, with some enjoying their meals while others found them cold or poorly prepared.
- CLCory LuttrellJan 2, 20261.0Extremely slow employees are rude and literally don’t care about helping place is dirty took 30 mins for 1 sandwich
- DCDanielle CampbellDec 22, 20251.0Absolute rudest customer service I've ever experienced at a McDonald's!! Myself and the vehicle behind left out of the drive thru after the disrespect from the speaker jockey. They said ,"yeah". I asked if I could have a minute. They respond with, "go ahead". I repeat "can I have a minute?". He comes back with "place your order" so assuming they didn't hear me the first 2 loudly spoken times, I said loudly enough for all vehicles around me to hear "CAN I HAVE A MINUTE PLEASE?". No response, just switched to the o the speaker, ignoring me for 5 vehicles after I stated I was ready to order 3 times. Myself and the vehicle behind me left the drive thru and they immediately ask the following vehicle for their order. Your ignorance is outstanding 👏 👌
- AMAmanda MurilloDec 20, 20251.0The absolute worst McDonald’s I’ve ever been in every mirror every glass door, even the kiosk where you order your food, covered in fingerprints and disgusting in the bathroom. There was not even a sign that said all employees must wash their hands!!!! We had our food brought to our table. We had a number and when we asked the guy about our drinks he said you can get them yourself. We didn’t want to reach to the side or behind the counter and grab our own cups, but I guess that’s how things are run. It was filthy. Sticky. Everyone except for one Hispanic guy was rude or ignored us, we just wanted sauce lol I’m grateful the he acknowledged us. But by the time we got back to our table, our food was cold. And listen, I understand when you’re inside you pour your own drink drinks but since when do you just grab your own cups from the side of the cash register? Also, that bathroom smelled like a cootie queen lint licker!!!! 😭😫
- SPSteve PoseyDec 12, 20255.0Fastest fast food i’ve had in a long time. 7am
- MWMarshall WilliamsNov 20, 20252.0I don’t know if it’s a personel issue or an equipment issue. But when a customer a large black coffee. One would think that’s one of the simplest items to prepare. Instead I got a large black cold coffee that had another drink spilled on the lid of my order. Does the same person own both McDonald’s in this town? Because there is nothing but issues at both locations.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 10 W Rampart Rd in Shelbyville, IN?
McDonald's is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's location?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
During what hours is delivery available at this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM.
What delivery options does McDonald's offer?
McDonald's offers curbside pickup and delivery services, which can be accessed via their delivery website or app.
Where can I find the full menu for McDonald's at this location?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service for your convenience.
Are there any nearby hotels where visitors to McDonald's might stay?
Yes, nearby hotels include Super 8 by Wyndham Shelbyville, Super 8 Shelbyville, Hampton Inn Shelbyville, and Comfort Inn Shelbyville North, making it easy for out-of-town guests to enjoy a meal before or after their stay.
What other dining options are located near this McDonald's?
Nearby dining options include Taco Bell for Mexican food, El Emperador for Tex-Mex cuisine, Zaxby's for chicken dishes, Waffle House for breakfast, and Casey's which offers pizza and convenience items.
What medical facilities are close to McDonald's at 10 W Rampart Rd?
Major Health Partners, Shelbyville VA Medical Clinic, Shelbyville Pediatrics, Center for Wound Healing, Priority Care, Rigsbee Orthodontics, Blue River Dental Care, Asthma And Allergy Associates, Allergy Partners of Central Indiana, and Emhardt Pediatric Dentistry are nearby, providing convenient healthcare access for customers visiting McDonald's.