Service Speed
Many customers reported slow service, with several instances of long wait times for orders, contradicting the brand's 'freaky fast' promise.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, leading to customer dissatisfaction.
Staff Friendliness
While some customers praised the friendly and helpful staff, others reported rude service and unprofessional behavior.
Cleanliness Issues
Several reviews mentioned cleanliness problems, particularly in the bathrooms, which affected the overall dining experience.
Food Quality
The food quality received mixed reviews, with some customers enjoying the sandwiches while others found them lacking or inconsistent.