Dunkin'

4.0
472 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelbyville, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2546 E State Road 44, Shelbyville, IN
46176, United States

Hours

Reviews

4.0
472 reviews
5 stars
258
4 stars
91
3 stars
47
2 stars
26
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies widely; some customers praised employees for their friendliness and helpfulness, while others reported rude behavior and poor service.

Product Quality

Many customers enjoyed the coffee and donuts, but there were complaints about stale donuts and incorrect orders.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect substitutions.

Speed of Service

While some reviews highlighted fast service, others mentioned long wait times, particularly in the drive-thru.
  • NB
    Nicole Backherms
    Oct 19, 2025
    5.0
    The two ladies working on 10/16/25 are literal angels on earth 🙏🏽 Thank you for making my drink perfectly and making my day with your kindness 🧡🩷
  • SS
    Sandy Smith
    Oct 5, 2025
    1.0
    Went through the drive through today to get my usual iced coffee order. I was not greated kindly, instead very rudely. I think the person at the windows name was katie, she was not nice to me at all. Will no longer be coming back because of this which makes me sad. Dunkin please do better.
  • TT
    Tgasper3328
    Sep 28, 2025
    5.0
    I went thru the Drive up there was a couple of cars in front and behind me, they took my order. They spoke kindly and with a not to load of voice they repeated my order … very nice.. when I got to the window I paid and they handed me my order. Very nice transaction… loved it
  • SW
    Steven wheat
    Sep 15, 2025
    5.0
    It was nice and clean there. I got a couple of doughnuts for the road
  • DP
    Danielle Purtlebaugh
    Sep 4, 2025
    5.0
    I already love the food, and the drinks way more than the competitor but today a lovely worker by the name of April really went above and beyond for me. She was super cheerful and nice, had great customer service. I have never had a bad experience here but April, if you read this yours truly made mine and my little nephews day!! Thank you so much.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Shelbyville, IN?

Dunkin' in Shelbyville, IN is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.