Brand Certified
Arby's
3.8(1062 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
2501 E State Rd 44, Shelbyville, IN
46176, United States
Certified by Arby's • Mar 01, 2026
(317) 398-0665
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/in/shelbyville/2501-e-state-rd-44/store-6775
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.8
1,062 reviews
5 stars
427
4 stars
291
3 stars
183
2 stars
57
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including being ignored, rude staff, and long wait times.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and inadequate portion sizes.
Cleanliness
Feedback indicated that the dining area and restrooms were often dirty, contributing to a negative dining experience.
Value Concerns
Customers expressed dissatisfaction with the value for money, citing high prices and reduced portion sizes.
- BWBarb WelchFeb 10, 20264.0I ordered specifically half the sau e and no salt.
- TRTimothy RushJan 6, 20264.0Good value today with use of coupon. $6.00 cheddar roast beef med fries and med drink. (Less tax) This is my normal go to sandwhich. Staff friendly and prompt. Dinning area clean and inviting.
- JQJames QuallsOct 18, 20251.0Went in the drive through today and the food wasnt right and the food that I did get(chicken strips) was over cooked and hard as a rock. This is one of the worst restaurants in the city of Shelbyville. All I want is good curly fries for the love of goodness.
- DNDon NicholasOct 15, 20255.0I go there often because the food is dependably good.
- TCTrevor ClabornOct 7, 20253.0It wasn't too bad except for the fact that my daughter's, my wife's, and I's sandwiches were made sloppy and messy, not to mention they completely forgot to give us my son's chicken nuggets! All the sandwiches and nuggets were the meal and large sized but when I got home, the fries sure didn't look large. So, we were shorted some there as well. MY WIFE AND I FELT SO BAD FOR OUR SON CAUSE THEY FORGOT HIS NUGGETS AND SHORTED HIS FRIES, SO THE POOR KID THOUGHT HE WASN'T GOING TO HAVE ANYTHING TO EAT, LUCKILY, I HAD ORDERED 2 SANDWICHES FOR MYSELF AND FRIES. SO, I ENDED UP HAVING TO SPLIT MY FOOD WITH HIM SO HE COULD EAT DINNER(WHICH I WOULD DO ANYDAY FOR MY FAMILY) We live 20-25 mins away from there, and yes I'm partially to blame for not doing a better job checking the food, but I didn't think there would have been any problems with the order considering there was only 1 other customer, besides me, that was there during that time frame at night.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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