Food Quality
Many customers reported issues with food quality, including cold items, stale bread, and improperly cooked fries.
Service Speed
Several reviews highlighted fast service, especially in the drive-thru, although some noted inconsistencies in order accuracy.
Staff Attitude
While many customers praised the friendliness and attentiveness of the staff, there were also complaints about rudeness and lack of responsiveness.
Cleanliness
Multiple reviews mentioned cleanliness issues, particularly with the dining area and equipment, impacting the overall experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, particularly regarding meal deals.