Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Hours
Reviews
3.7
1,011 reviews
5 stars
426
4 stars
228
3 stars
141
2 stars
54
1 star
162
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Several reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like Blizzards and chicken strips.
Inconsistency
Customers noted inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
Cleanliness
A few reviews mentioned that the restaurant was clean and well-maintained, contributing positively to their experience.
- DMDiana MikelNov 15, 20255.0Hot and fresh
- SMStacie BGHD MayfieldOct 19, 20255.0Yummy blizzard
- CScollin scottOct 17, 20251.0No one came to the counter or even acknowledged us. We waited five plus minutes all we got were dirty looks from the staff.
- RHRachael HowellAug 1, 20251.0Only gave 1 star because I cant give ZERO!! Got here @ 910 pm...ordered a cheeseburger meal, 6 PC strip basket w/ drink, 2 PC strip kids meal, and $7 meal deal 3 pc strip basket. Wouldn't ya know...ice cream came up 1st...go figure. Finally get food at 935 that had been sitting under the lights since 922...guess what? Cold! I then tell the girl Im missing the kids meal. She walks over to the register and grabs a kids meal that had been sitting there since we ordered...apparently someone returned it as something they didn't order. I refuse and she has the nerve to ask if I want it remade. Um...what do you think?! Before she walks away, I tell her my other food was not only cold since it had sat there for damn near 15 minutes, but was also buffalo when I ordered regular and want it remade. She goes and tells someone who yells, "she's just gonna have to wait her turn!" Wow! At this point I had been waiting for a fully complete hot order for 30 minutes. By now my kids ice cream sundaes are liquid. They finally bring me food so I check it. Barely warm and incomplete and the Texas toast is soggy bread. In total I should have 11 strips between the 3 meals. Im coming home with 7 strips that are less than warm and soggy bread & fries with liquid ice cream sundaes. Awesome job DQ! Maybe if you all wasnt so worried about the drive thru getting their ice cream and concentrated more on the dining room orders being made, there wouldnt be an issue. This is why I hadn't stepped foot in a DQ in over 10 years until a month ago at this same location. That experience restored my faith in DQ...until tonight. Calling corporate first thing Monday and demanding a full refund and going forth I will never frequent another DQ in my life. Ended up tossing $30+ worth of food and went home to eat ham sandwiches instead. By the time I was actually leaving the store, it was 947 pm...ABSOLUTELY PITIFUL!!
- TRThe Aquatic RedheadJul 31, 20251.0I get a simple frozen hot chocolate once or twice a week in the mornings and the last 5 times it’s been nothing but vanilla ice cream with whipped cream on top. One time I asked for extra chocolate seen as the last couple times it had near none in it and they added coffee and then tried charging extra. Moral of the story don’t go in the morning they don’t care and just shove stuff out the window.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Sellersburg, IN offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, Fries, and items like Blizzard® Treats and Chicken Strip Baskets.
What are the operating hours for Dairy Queen Grill & Chill in Sellersburg?
The restaurant is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 10:30 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on Thanksgiving and Christmas Day in 2025.
Does Dairy Queen Grill & Chill offer breakfast options?
Yes, Dairy Queen Grill & Chill serves breakfast.
Is there seating available, including outdoor options, at Dairy Queen Grill & Chill?
Yes, there is indoor seating, outdoor seating, high chairs, and booster seats available, making it family-friendly and accommodating for children.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the location welcomes families and children and offers booster seats and high chairs.
Can customers place orders online or use mobile deals at Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and rewards, and there is an online ordering option available through their website.
Is Dairy Queen Grill & Chill accessible for people with disabilities?
Yes, the location is wheelchair accessible and has restrooms available.
Are there any notable nearby dining options near Dairy Queen Grill & Chill in Sellersburg?
Yes, nearby dining options include Cracker Barrel Old Country Store, Waffle House, Hardee's, Arby's, Taco City, and Quiznos, giving customers plenty of choices for breakfast, fast food, and casual dining.
What hotels are located near Dairy Queen Grill & Chill in Sellersburg for visitors?
Nearby hotels include Days Inn & Suites by Wyndham Sellersburg, Days Inn, and Ramada by Wyndham Sellersburg/Louisville North, ideal for travelers seeking accommodation close to Dairy Queen.
How can nearby gas stations help when visiting Dairy Queen Grill & Chill?
Nearby gas stations like Marathon, Shell, and Sunoco provide convenient options to fuel your vehicle before or after enjoying a meal at Dairy Queen Grill & Chill, making your visit easier when driving.