McDonald's

3.5
2819 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1512 W McClain St, Scottsburg, IN
47170, United States

Hours

Reviews

3.5
2,819 reviews
5 stars
956
4 stars
649
3 stars
549
2 stars
253
1 star
412

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, particularly highlighting poor management practices.

Food Quality

Mixed reviews on food quality, with some praising hot and fresh items while others complained about cold, stale, or improperly prepared food.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant and kitchen, with some customers feeling uncomfortable due to observed hygiene issues.

Positive Experiences

Despite the negative feedback, some customers enjoyed their meals and praised friendly service, particularly in relation to specific staff members.
  • TS
    Timothy OG Spencer
    4 days ago
    5.0
    All around good experience with the food,service,waiting time and cleanliness!! Really good mcdonald's location
  • AA
    ArcticWolfBroadcast
    Jan 5, 2026
    5.0
    The drive through worker on the intercom this afternoon was very kind and patient with me. The food was out very quickly and hot! While I dont like whats IN McDonalds food, this restaurant has definitely found some great workers.
  • CV
    Chiara Vaccaro
    Jan 2, 2026
    5.0
    Perfect place for let the kids play. Everyone was super nice, if you have kids I highly recommend it!
  • SG
    Shane Green
    Dec 19, 2025
    1.0
    Fast food - ordered at 5:12 for my 18 month old daughter. Food received at 6:21. Came for the playland on a road trip. Waited forever but they were busy, so after 45 min I go ask for my order. The kid was very frazzled, walked away, checked, but never got back to me. (She was visibly shaking, apparently there were a lot of orders gone wrong). An adult comes by, very nice at first. Here's my order and said she put it out and called it. I replied with on the number it says it will be brought to the table if you leave it out in a stern voice. (That's when she's done with me) We were in the play place so we never heard it called nor was it brought out like the instructions say. The other adult comes up and asks for a receipt, we don't have one bc the automated machine is not printing receipts, aka out of paper, further incompetence. They didn't want to give us our food bc we didn't have the receipt. We ended up working it out, but it's still ridiculous. 1) if you have a system, follow it (aka take number, put on table, bring to table) 2) don't get rude if you're not the following the system 3) I watched others wait 45+ minutes for food, it's fast food not a ma and Pa shop.
  • E2
    Erin 2.0
    Dec 17, 2025
    1.0
    Went in for a simple McFlurry. Couldn’t get a receipt and waited for over 10 minutes. Lady working there kept yelling in front and back of house. She was more concerned with her family or friends that were there than actual customers. Multiple people without uniforms kept walking in the back kitchen with outside food and supplies. People who knew the workers would just go behind the counter and take cups. Was a free for all and definitely felt unsanitary with the amount of people and outside supplies going back and forth in the kitchen. Meanwhile the drive thru line was packed but staff was more concerned about their “party” going on. Very unprofessional.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1512 W McClain St, Scottsburg, IN?

McDonald's is generally open from 5:00 AM to midnight on most days, with some days offering 24-hour service from Wednesday to Saturday.

Does McDonald's offer drive-through service, and what are its hours?

Yes, McDonald's offers drive-through service with hours ranging from 5:00 AM to midnight, and on some days even 24-hour drive-through service.