Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
425 reviews
5 stars
231
4 stars
69
3 stars
31
2 stars
27
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and poor service.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like incorrect orders, cold food, and poor preparation.
Speed of Service
Numerous reviews highlighted slow service, with long wait times for orders and delays in food preparation.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including dirty windows and unsanitary conditions.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, particularly regarding ice cream and specific staff members.
- RMRyan MathewsNov 25, 20253.0So I ordered a 4 piece honey bbq tender basket with honey mustard and ranch, the lady who took my order repeated it back to me, got to the window paid had to pull up and wait about 5 minutes then I get home it’s just plain strips and no honey mustard 🤨🤬
- RMRachel MattesNov 7, 20251.0My husband went to get a meal and found a long blue hair in his food. When he asked for new food, the employee walked inside for about 30 seconds and walked right back out. It is impossible to make new food in the amount of time he walked back in. So they took our money and violated health and safety standards because clearly they felt like it.
- DCDarlene ChesleyNov 5, 20255.0Gray has phenomenal customer service! Clean location fresh food and Gray puts a smile on faces!!!!
- BMBill MasterOct 7, 20252.0The food was warm but slapped together, I had asked for no whipped cream and got extra, and got a large cheese curd with marinara. But of course the lady working didn’t put any in. Very disappointed I spent 27 here
- OJOscar JuarezSep 30, 20253.0Lack in staff n customer service
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 235 Highway 30, Schererville, IN 46375, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru service for customer convenience.
Is the restaurant family-friendly and accessible for children?
Yes, it welcomes families, is good for kids, and provides high chairs for young children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website, and downloading the Dairy Queen app offers exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill have seating options?
Yes, there is both indoor and outdoor seating available at the restaurant.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, the location provides restrooms for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, there is a Dunkin' for coffee and donuts, Burger King for additional fast food options, and Blue Rhino Propane Exchange if you need propane products.
How can I reach Dairy Queen Grill & Chill from local landmarks or places?
Dairy Queen Grill & Chill is near popular spots like Speedway gas station and Dunkin', which can serve as reference points when navigating to the restaurant.