Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.9
(428 reviews)

Business Details

235 Highway 30, Schererville, IN
46375, United States
(219) 227-9728
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
235 Highway 30, Schererville, IN
46375, United States

Hours

Reviews

3.9
428 reviews
5 stars
233
4 stars
69
3 stars
32
2 stars
27
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poor food quality, including cold, poorly prepared items and incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.

Service Speed

Customers frequently complained about slow service and long wait times, particularly during busy hours.
  • BB
    Bobby
    4 days ago
    1.0
    Ordered through the drive thru, pulled up to the window to pay and handed the gentleman card for payment. I asked if they can place blizzards in a paper bag instead of a drink carrier. The gentleman advised the female to place the blizzards in a paper bag and she rolled her eyes, like it’s a big hassle to remove from a drink carrier. This place needs to re-train their employees on customer service. Also, went in two weeks prior to purchase a cake and the service was horrible. This establishment is very stingy with any ingredients that are added to blizzards. Will never patronize this establishment ever again.
  • SH
    Susan Holobowski
    Feb 15, 2026
    1.0
    I have had problems before with their shakes being like drinking cold milk so today I said I’ll pay the extra price and ordered an extra thick shake……well on the way home I took a drink of it and just like cold milk. I called and the guy was very rude to me and said I had to bring the shake right back or he could not do anything about it. I told him I was already at home and he said I would have to bring this shake back right now or he could not give me another one. I told him I could not come back right now and that I would never come back there again!!!!!!!
  • RL
    Rebecca Loslo
    Feb 10, 2026
    5.0
    I bring my kids here regularly and we always look forward to seeing Christian working. He is so friendly and his customer service is always on point. Always a pleasure!
  • JJ
    John
    Feb 6, 2026
    1.0
    I had a really disappointing experience at this Dairy Queen. The food was terrible — poorly prepared, didn’t taste fresh, and definitely not what you expect from this chain. The restaurant itself looked dirty, which made the whole experience even worse and raised concerns about cleanliness. On top of that, the owner was extremely nasty and unprofessional. Instead of addressing concerns or trying to make things right, they were rude and dismissive. Customer service matters just as much as the food, and this place failed on both. I won’t be coming back and wouldn’t recommend this location to anyone.
  • RM
    Ryan Mathews
    Nov 25, 2025
    3.0
    So I ordered a 4 piece honey bbq tender basket with honey mustard and ranch, the lady who took my order repeated it back to me, got to the window paid had to pull up and wait about 5 minutes then I get home it’s just plain strips and no honey mustard 🤨🤬

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located?

It is located at 235 Highway 30, Schererville, IN 46375, USA.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: