Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
427 reviews
5 stars
234
4 stars
69
3 stars
30
2 stars
27
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.
Staff Friendliness
While some customers praised friendly staff, others noted a lack of warmth and professionalism from employees.
Cleanliness
Several reviews mentioned cleanliness issues within the store, including dirty windows and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, enjoying the food and service, particularly during less busy times.
- RMRachel MattesNov 7, 20251.0My husband went to get a meal and found a long blue hair in his food. When he asked for new food, the employee walked inside for about 30 seconds and walked right back out. It is impossible to make new food in the amount of time he walked back in. So they took our money and violated health and safety standards because clearly they felt like it.
- DCDarlene ChesleyNov 5, 20255.0Gray has phenomenal customer service! Clean location fresh food and Gray puts a smile on faces!!!!
- BMBill MasterOct 7, 20252.0The food was warm but slapped together, I had asked for no whipped cream and got extra, and got a large cheese curd with marinara. But of course the lady working didn’t put any in. Very disappointed I spent 27 here
- OJOscar JuarezSep 30, 20253.0Lack in staff n customer service
- SAShawn AndreeSep 22, 20252.0Stood in line for 15 minutes and there was only one person in front of me. People were sitting around waiting for their food. Serving themselves and taking order out of window
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 235 Highway 30, Schererville, IN 46375, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru service for customer convenience.
Is the restaurant family-friendly and accessible for children?
Yes, it welcomes families, is good for kids, and provides high chairs for young children.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website, and downloading the Dairy Queen app offers exclusive deals and mobile rewards.
Does Dairy Queen Grill & Chill have seating options?
Yes, there is both indoor and outdoor seating available at the restaurant.
Are restrooms available at Dairy Queen Grill & Chill?
Yes, the location provides restrooms for customers.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, there is a Dunkin' for coffee and donuts, Burger King for additional fast food options, and Blue Rhino Propane Exchange if you need propane products.
How can I reach Dairy Queen Grill & Chill from local landmarks or places?
Dairy Queen Grill & Chill is near popular spots like Speedway gas station and Dunkin', which can serve as reference points when navigating to the restaurant.