Wendy's

3.6
701 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Salem, IN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Salem, IN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
500 South Main, Salem, IN
47167, United States

Hours

Reviews

3.6
701 reviews
5 stars
245
4 stars
191
3 stars
129
2 stars
44
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items.

Food Quality

Food temperature and freshness were often criticized, with reports of cold or stale items.

Management Issues

Several customers noted poor management and lack of accountability for service failures.

Positive Experiences

Despite the negative feedback, some customers praised specific menu items and friendly staff.
  • TF
    Tara Fawbush
    Sep 9, 2025
    1.0
    My food is never hot when I go to this restaurant..the service here is horrifying today Lisa was very rude to me when I asked her for my money back because my food was not hot ...I've dealt with Renee as well ..she becomes very argumentative with mothers In front of their daughters..no wonder why you all do not have much service any longer, it's the way you treat your customers, Aweful!!!
  • BH
    Beth Hammond
    Sep 8, 2025
    2.0
    So idk what the boy at the windows problem was but I had to tell him 3xs my drink. Fanta peach. On the 4th ask I just simply said coke... order a biggie bad, took 18 min in drive thru to get it and it was cold...
  • AD
    Ashley DeArmond
    Aug 28, 2025
    1.0
    I asked for a double stack biggie bag and they gave me a chicken sandwich with ketchup and mayo I’m very disappointed and hangry (mad voice)
  • CW
    Cody Wireman
    Aug 12, 2025
    1.0
    Slow ... very slow and never right Went back in oct 9 2025. Still took 20min get food. Got to watch the workers in the back arguing while they were messing up people's orders set there for 15 minutes trying to get a refill on my drink wasn't able to get that. Multiple people was waiting on food and multiple people still waiting to order. I travel for work and this is the worst Wendy's I have ever been to
  • DH
    David Hubert
    Jun 24, 2025
    3.0
    Super slow

Frequently Asked Questions About Wendy's

Is #309 Salem Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.