Customers frequently reported slow service, long wait times, and inconsistent order accuracy, with some staff being described as rude or dismissive.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistency in food preparation and issues with specific items like blizzards and sandwiches.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, with some customers noting a lack of attention to hygiene.
Staff Friendliness
Despite some negative experiences, there were positive mentions of friendly and helpful staff, particularly during busy times.
Overall Experience
The overall sentiment was mixed, with some customers expressing satisfaction with their meals while others vowed not to return due to poor service and cleanliness.
MM
Mozelle
Oct 28, 2025
5.0
The staff us always so friendly at this location. Our 4 dogs love the pup cups from there. One day we even got to rescue a kitten from the parking lot there.
TR
T R
Oct 14, 2025
5.0
Always great food even if you have to wait for it
JS
Joette Sigler
Sep 22, 2025
4.0
The bathrooms were clean and the food was very fresh! Great DQ :)
MH
Mikey Hayes
Sep 13, 2025
2.0
We waited in line forever approximately 20 minutes and they were slow but they were polite and caring
GM
Glenn Milliken
Aug 15, 2025
5.0
Good employees efficient and friendly, good service
It is located at 604 S Main St, Salem, IN 47167-9795, USA.
What are the opening hours for Dairy Queen Grill & Chill?
Open Monday to Thursday from 6 AM to 10 PM, Friday and Saturday from 6 AM to 11 PM, and Sunday from 7 AM to 10 PM.
Is Dairy Queen Grill & Chill open on holidays?
Dairy Queen Grill & Chill is closed on certain holidays such as November 27, 2025, and December 25, 2025.
What amenities and services does Dairy Queen Grill & Chill provide for families?
The location offers booster seats, high chairs, family-friendly environment, and is welcoming to children.
Does Dairy Queen Grill & Chill have drive-thru and seating options?
Yes, they have a drive-thru as well as indoor and outdoor seating available.
Can I order food online or use a mobile app with Dairy Queen Grill & Chill?
Yes, you can place orders online via their website and download their app for exclusive deals and mobile ordering.
What are some nearby coffee or snack options around Dairy Queen Grill & Chill?
Nearby, you can find Dunkin' which is a coffee shop and smoothie juice bar, perfect for grabbing a coffee before or after your Dairy Queen visit.
Are there automotive services near Dairy Queen Grill & Chill if I need vehicle repair or maintenance?
Yes, nearby you can find Salem Fleet Service LLC for truck repair, Mike's Cycle Shop for motorcycles and cars, Jack Dillon’s Midtown Motors, Marathon Gas station, Stice Automotive and Auto Detail, and more automotive service providers.
What nearby financial or insurance services are available near Dairy Queen Grill & Chill?
Nearby, there is Jason Wade - State Farm Insurance Agent, First Harrison Bank, First Savings Bank, H&R Block, and Jackson Hewitt Tax Service for your insurance, banking, and tax needs.