Arby's

4.2
792 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
301 N Mill St, Salem, IN
47167, United States

Hours

Reviews

4.2
792 reviews
5 stars
383
4 stars
237
3 stars
107
2 stars
38
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness and quality, with some customers reporting cold or old food, while others praised the taste.

Service Speed

Service speed is inconsistent; some customers experienced fast service, while others reported slow drive-thru times.

Customer Service

Customer service is generally viewed positively, with many reviews highlighting friendly staff, though there are some complaints about rudeness.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders.

Cleanliness

Concerns were raised about cleanliness in dining areas, with some customers noting dirty tables.
  • JB
    Josephine Bowers
    Dec 18, 2025
    3.0
    Paid for a meal for breakfast and I didnt get my potatoes cakes only my wrap and drink.. I really like the potatoes cakes very upset I paid for a meal and didnt get it all
  • SB
    Stephanie Bryant
    Nov 28, 2025
    5.0
    Good food and great service!
  • DR
    Darrell Reed
    Oct 22, 2025
    4.0
    I've never had bad food from here.
  • SJ
    Susan Jackson
    Oct 8, 2025
    5.0
    Lunch
  • TS
    Tina Schilmiller
    Sep 17, 2025
    2.0
    Went through drive thru. They gave us our food and handed me one drink. I told them I ordered 2. She said OH that's the wrong one. She then made our drinks and gave them to me. I ordered fries with cheese. I checked bag and no cheese. She said it was in there. We took everything out and no cheese. She then said oh they forgot it. Headed down the road and the Fries, Chicken sandwich and potato cakes were not fresh and tasted like old grease. Very poor experience. I was craving Arbys but disappointed.