McDonald's

3.0
1037 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1602 N Main St, Rushville, IN
46173, United States

Hours

Reviews

3.0
1,037 reviews
5 stars
245
4 stars
199
3 stars
213
2 stars
116
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Numerous customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.

Staff Friendliness

Despite service issues, some customers praised the friendliness of the staff, indicating a positive aspect of the service.

Ordering Process

The shift to kiosk ordering was met with mixed reactions, with some customers finding it confusing and others appreciating the efficiency.
  • VS
    Vernon Slaven
    1 day ago
    1.0
    Got a Sausage Egg Bisquit. The Bisquit was so Hard I took the Sausage and Egg off and threw away the bisquit. Quit going to this place 5 or six years ago. Thought I would give it another try. Hasn't changed a bit. Will never stop at this place again.
  • JL
    Jacob Lacy
    Nov 5, 2025
    3.0
    Mid but better than nothing
  • U1
    undertaker 1%
    Nov 2, 2025
    1.0
    Might of built a new building been there 3 times since the reopening and the food just keeps getting worse and some of the workers that do the drive up needs lessons on customer service
  • LP
    Lisa Palmer
    Oct 18, 2025
    2.0
    I order there three times a week and never get what I order the food is gross we pay extra to get stuff but guess what I never get it but u guys sure keep my money just cause u made a new building same old crap just like this morning I ordered food threw door dash I order a ice coffee paid extra for extra syrup sugar and whip cream did not get it u need to get it together before loosing customers
  • AA
    alexis
    Oct 10, 2025
    2.0
    Usually I have good experience here but this specific time was absolutely ridiculous. We waited at the drive thru lane for 30 MINUTES and he took 3 other people before us. Which is absolutely ridiculous. We should've gotten a discount or something. The employee working the drive thru was just extremely negligent of the fact that there was a whole nother car waiting. I am not happy with the service I got tonight at all.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Rushville, IN?

McDonald's in Rushville is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery 24/7 through their online ordering platform.