Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the cleanliness of the restaurant, including the dining area and restrooms.
Food Quality
The food was frequently described as fresh and hot, although there were some complaints about cold or soggy items.
Service Speed
Service speed varied, with some customers noting quick service while others experienced longer wait times.
Staff Friendliness
Staff were often described as friendly and polite, contributing positively to the customer experience.
Order Accuracy
There were multiple reports of incorrect orders, leading to customer dissatisfaction.
GL
Gwenneth Long
Nov 9, 2025
1.0
This Wendy’s food is gross and I had a hair in my sandwich
DW
David Wireman
Nov 3, 2025
1.0
Ordered a baked potato, 4 chicken tenders, jr. bacon cheeseburger at 5:40 . They said 6 minutes for fresh hot tenders. I was like okay. Needless to say after 12 minutes I walked in bc no food yet. And they were like what did u order. Then I had to stand there and wait for them to make my jr. bacon cheeseburger. Making me 2 minutes late for work. Thanks Wendy's.
JJ
Joel
Oct 18, 2025
4.0
Went there for a baked potato. They didn't have any ready. 7:00 in the evening on a Saturday. Disappointed.
MB
Marina Burns
Oct 6, 2025
5.0
Food was hot and correct
NN
Nasty Nape101
Sep 27, 2025
1.0
Terrible... do not go inside to eat...tables unclean, staff is loud, and air conditioner barely works...flies all over, drink station dirty and sticky...
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Rochester, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Rochester, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (574) 223-8654.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rochester #12 Wendy’s serve breakfast?
Yes, this Wendy’s location in Rochester, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Rochester, IN?
The drive-through at Wendy's in Rochester, IN is open daily from 6:30 AM to midnight.
Is breakfast served at this Wendy's location?
Yes, Wendy's in Rochester serves breakfast, including combos, sandwiches, coffee, and sides.
What payment methods does Wendy's in Rochester accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online or through an app from this Wendy's?
Yes, you can order online via order.wendys.com or through the Wendy’s app available in the App Store.
Does Wendy's in Rochester offer delivery and takeout options?
Yes, this location offers delivery and takeout services.
How can I contact Wendy's Rochester for feedback or questions?
You can call them directly at (574) 223-8654 or reach their Customer Care team via their website or by calling 888-624-8140.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on the Wendy's menu website and app at https://menu.wendys.com/.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Burger King and another Wendy's location.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Starbucks for coffee, Pizza Hut for pizza, or the Goodwill Industries thrift store for shopping.
If I'm visiting the area, where can I get automotive services near Wendy's?
Close to Wendy's are Strickland Brothers 10 Minute Oil Change and Valvoline Express Care for quick automotive services.