Dunkin'

3.6
243 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
389 Rochester Crossing Dr, Rochester, IN
46975, United States

Hours

Reviews

3.6
243 reviews
5 stars
114
4 stars
36
3 stars
24
2 stars
21
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with staff often prioritizing drive-thru orders over walk-in customers.

Product Availability

Frequent complaints about being out of menu items, leading to customer dissatisfaction.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others reported rude or unhelpful behavior.

Cleanliness and Organization

Several reviews mentioned disorganization and cleanliness issues, including dirty tables and unkempt areas.

Mixed Food Quality

Customers had varied experiences with food quality, with some enjoying the coffee and donuts while others found them lacking.
  • KS
    Kelsi Shepherd
    Nov 10, 2025
    1.0
    They were out of everything we wanted. Instead of letting us know what they had available, she kept letting us continue to order things and saying they were out. She couldn’t take our points. Couldn’t use the app. Staff was friendly and what we did end up getting was good, but not what we wanted. Overall, Starbucks is across the street, just go there.
  • WH
    Wendy Heckman
    Sep 26, 2025
    1.0
    This location is CLOSED!!
  • RS
    Robin Sensel
    Sep 6, 2025
    2.0
    The coffe was off today 🫤
  • ST
    Shirley Thomas
    Sep 2, 2025
    2.0
    Let me TELL YOU GUYS… so I’m walking in wanting to get a iced latte and a croissant I walk up order my stuff it took so long for this young man (young black male bout 5’10) to finally start working on my order I stood there for so long and I promise I don’t complain a lot he was AWFUL and weird, writing weird and stuff on my cup and making weird noises and talking in weird voices. Luckily at some point a young brunette lady walked up and took matters into her own hands and got my order done. 2/5 because that young lady was so sweet.
  • JR
    jeffrey rhodes
    Aug 17, 2025
    1.0
    Waited in line 20 min. Cashier kept doing other things instead of taking orders.WONT EVER COME HERE AGAIN.REDICULUS VERY POOR SERVICE.

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Rochester, IN?

Dunkin' in Rochester, IN is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

No, this Dunkin' location does not offer delivery services.