Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported long wait times and poor service, with some feeling ignored or unacknowledged by staff.
Product Availability
Frequent complaints about being out of menu items, leading to customer dissatisfaction.
Staff Friendliness
While some reviews highlighted friendly and helpful staff, others noted instances of rudeness and unprofessional behavior.
Cleanliness
Cleanliness was inconsistent, with some customers noting dirty counters and tables during busy times.
Quality of Food
Mixed reviews on food quality, with some enjoying the coffee and donuts while others found them lacking freshness.
CH
Cella Henry
Jan 5, 2026
5.0
Great late night stop. Employees are kind and very helpful.
AS
Adam Troy Stephenson
Dec 24, 2025
5.0
yum
JL
Jason L
Nov 26, 2025
4.0
Stopped by the Dunkin’ inside the Pilot in Rochester, Indiana, while passing through, and it was a solid quick-stop experience overall. The location is convenient since it’s right inside the travel center, making it easy to grab coffee or a snack without making an extra stop. The ordering area is small but functional, and despite the steady flow of customers, the line moved at a reasonable pace. My order came out correctly, though the service felt a bit rushed, which is typical for a travel-stop Dunkin’. The coffee was fresh and tasted as expected, and the donuts were decent, though not the freshest I’ve had from other Dunkin’ locations. The seating area is limited, and most people just grab and go, which makes sense for this setup. The biggest downside is that the cleanliness depends heavily on how busy the Pilot is. During my visit, the counters could’ve used a quick wipe-down. Still, for a road trip stop, it hits the basics: fast, convenient, and predictable.
Efficient: Yes
First-Time Friendliness: Yes
Would I Return: Yes
JY review
KS
Kelsi Shepherd
Nov 10, 2025
1.0
They were out of everything we wanted. Instead of letting us know what they had available, she kept letting us continue to order things and saying they were out. She couldn’t take our points. Couldn’t use the app. Staff was friendly and what we did end up getting was good, but not what we wanted. Overall, Starbucks is across the street, just go there.
What are the regular business hours for Dunkin' in Rochester, IN?
Dunkin' in Rochester, IN is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery services?
No, this Dunkin' location does not offer delivery services.
Can I order ahead using a mobile app?
Yes, you can order ahead quickly using the Dunkin' mobile app available on iOS and Android.
What kind of meals does Dunkin' serve at this location?
This Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' have drive-thru and curbside pickup options?
This location offers a drive-thru service but does not provide curbside pickup.
What are some featured drinks on the holiday menu at Dunkin'?
Current holiday menu items include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Where is this Dunkin' located exactly?
It is located at 389 Rochester Crossing Dr inside the Pilot Travel Center in Rochester, IN 46975.
Are there any nearby coffee shops comparable to Dunkin'?
Yes, Starbucks is a nearby coffee shop and café where customers can find additional coffee and beverage options.
What nearby fast-food restaurants can I visit around Dunkin'?
Nearby fast-food options include Burger King, Wendy's, Pizza Hut, and Wings Etc. for a variety of dining choices.
How can nearby automotive services be useful for customers visiting Dunkin'?
With nearby services like Auto Park, The Auto Park Rochester, House of Carz, CAT Scale, and Valvoline Express Care, customers can conveniently attend to their vehicle needs before or after stopping by Dunkin'.