Dunkin'

3.6
247 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
389 Rochester Crossing Dr, Rochester, IN
46975, United States

Hours

Reviews

3.6
247 reviews
5 stars
117
4 stars
37
3 stars
24
2 stars
21
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and poor service, with some feeling ignored or unacknowledged by staff.

Product Availability

Frequent complaints about being out of menu items, leading to customer dissatisfaction.

Staff Friendliness

While some reviews highlighted friendly and helpful staff, others noted instances of rudeness and unprofessional behavior.

Cleanliness

Cleanliness was inconsistent, with some customers noting dirty counters and tables during busy times.

Quality of Food

Mixed reviews on food quality, with some enjoying the coffee and donuts while others found them lacking freshness.
  • CH
    Cella Henry
    Jan 5, 2026
    5.0
    Great late night stop. Employees are kind and very helpful.
  • AS
    Adam Troy Stephenson
    Dec 24, 2025
    5.0
    yum
  • JL
    Jason L
    Nov 26, 2025
    4.0
    Stopped by the Dunkin’ inside the Pilot in Rochester, Indiana, while passing through, and it was a solid quick-stop experience overall. The location is convenient since it’s right inside the travel center, making it easy to grab coffee or a snack without making an extra stop. The ordering area is small but functional, and despite the steady flow of customers, the line moved at a reasonable pace. My order came out correctly, though the service felt a bit rushed, which is typical for a travel-stop Dunkin’. The coffee was fresh and tasted as expected, and the donuts were decent, though not the freshest I’ve had from other Dunkin’ locations. The seating area is limited, and most people just grab and go, which makes sense for this setup. The biggest downside is that the cleanliness depends heavily on how busy the Pilot is. During my visit, the counters could’ve used a quick wipe-down. Still, for a road trip stop, it hits the basics: fast, convenient, and predictable. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review
  • KS
    Kelsi Shepherd
    Nov 10, 2025
    1.0
    They were out of everything we wanted. Instead of letting us know what they had available, she kept letting us continue to order things and saying they were out. She couldn’t take our points. Couldn’t use the app. Staff was friendly and what we did end up getting was good, but not what we wanted. Overall, Starbucks is across the street, just go there.
  • WH
    Wendy Heckman
    Sep 26, 2025
    1.0
    This location is CLOSED!!

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Rochester, IN?

Dunkin' in Rochester, IN is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery services?

No, this Dunkin' location does not offer delivery services.