Customer experiences with service quality were mixed, with some praising friendly and fast service, while others reported rude staff and order mistakes.
Food Quality
Food quality received both positive and negative feedback; many enjoyed the freshness and taste, while others complained about incorrect orders and unsatisfactory portions.
Cleanliness
The cleanliness of the establishment was highlighted positively by some, but others noted significant issues, especially under new management.
Wait Times
Customers experienced varying wait times, with some reporting quick service while others faced long delays, particularly in the drive-thru.
CM
Corey Martin
1 day ago
5.0
Food was good. Not excellent, buns tasted a little old. Ice cream was delicious. Employees were very friendly and knowledgeable.
TM
Tara McGee
Dec 3, 2025
5.0
Love the vintage building design
MC
Misty Cripe
Nov 4, 2025
4.0
Great store that is always clean. Staff is attentive and friendly. :)
PB
Pauline Benefiel
Aug 2, 2025
5.0
It was great, food was fresh and delicious.
MG
Mont Goverton
Jul 21, 2025
5.0
Amanda and Alyssa know how to do their jobs correctly
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 1420 E 9th St, Rochester, IN 46975-8931, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM, with special holiday hours and some closures on holidays like Thanksgiving and Christmas.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly and includes amenities such as booster seats, high chairs, wheelchair accessibility, and restrooms.
What are some of the popular menu items at Dairy Queen Grill & Chill?
Popular menu items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.
Can customers use a mobile app to get exclusive deals at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill provide outdoor seating and free WiFi?
Yes, outdoor seating and free WiFi are available at Dairy Queen Grill & Chill for customer comfort.
What nearby beauty salons can I visit after enjoying Dairy Queen Grill & Chill?
After your visit, you can check out nearby beauty salons such as Winx Rochester, Sun on the Run, Shore Cuts Salon, and Str8-Edge for beauty and grooming services.
Where can I find medical services near Dairy Queen Grill & Chill?
Nearby medical facilities include Woodlawn Wound Care Clinic, Rochester Orthopedics, Woodlawn Hospital, Rochester Surgical Services, and several doctors' offices.
Are there any gas stations or convenience stores near Dairy Queen Grill & Chill?
Yes, you can find Marathon and Good Oil Co gas stations nearby, convenient for refueling and quick stops during your visit.