Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or poorly cooked food, with several mentioning issues like raw chicken and dry burgers.
Order Accuracy
Numerous reviews highlighted consistent problems with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Service Issues
Customers frequently noted poor service, including rude staff, long wait times, and unprofessional behavior from employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Positive Staff Experiences
Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
AW
Amber Watson
Sep 3, 2025
1.0
Over the past 2 years I have tried multiple times to go to this Wendy's, and every single time has been a bad experience. Most times almost all of the food I get is inedible, stale, just bad. I don't think I have ever gotten the correct order. Today is no different. The food is cold and stale, and I ordered (and paid for) extra sour cream, but got none at all.
BB
Bret
Aug 28, 2025
5.0
I just ordered a strawberry pop tart fusion from here and it’s for a limited time but I hope they keep this on the menu it’s soooooo freaking good
RR
Robbie
Aug 12, 2025
4.0
They've changed from what day was the food was real good
JJ
Jay Jader
Aug 12, 2025
5.0
Michael F did such a great job of helping get everything right. He was a big help with the issues I had with the app and their system. Plus he was friendly and super knowledgeable. Thank you so hiring such a badass employee! He needs a raise.
RG
Robin Gregory
Aug 11, 2025
3.0
I am getting tired of getting cold food their especially the fries
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Richmond, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Richmond, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (765) 966-6735.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Richmond 107 Wendy’s serve breakfast?
Yes, this Wendy’s location in Richmond, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's Richmond 107?
The drive-thru at Wendy's Richmond 107 is open from 7:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Wendy's Richmond 107 offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner every day.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's through their mobile app or online at order.wendys.com, using the location of Richmond 107 for delivery or pickup.
What payment methods does Wendy's Richmond 107 accept?
Wendy's Richmond 107 accepts American Express, cash, Discover, Mastercard, and Visa.
Is delivery available at the Wendy's Richmond 107 location?
Delivery is available near you if supported; to confirm availability, use the Wendy's app or order.wendys.com and enter your delivery address.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant. You can view details by selecting menu items and clicking the Nutrition & Allergens link.
What are nearby points of interest to Wendy's Richmond 107?
Nearby places include Blue Rhino Propane Exchange, Shell gas station, U.S. Bank Branch, IU East Library, and Purdue Polytechnic Richmond. You can visit these before or after your meal.
How can nearby gas stations like Shell and Speedway help customers visiting Wendy's?
Shell and Speedway gas stations nearby can be convenient stops for fueling up before or after enjoying a meal at Wendy's Richmond 107.
Are there any nearby educational institutions near Wendy's Richmond 107?
Yes, nearby educational institutions include Indiana University East, IU East Library, Purdue Polytechnic Richmond, and IU East Honors Program, which customers may visit when in the area.
Is there a convenient bank near the Wendy's at Richmond 107?
Yes, several banks are nearby including U.S. Bank Branch, First Bank Richmond Northside, and Chase Mortgage, which can be useful for customers needing banking services during their visit.