Wendy's

3.7
1298 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2324 Chester Blvd., Richmond, IN
47374, United States

Hours

Reviews

3.7
1,298 reviews
5 stars
466
4 stars
359
3 stars
214
2 stars
99
1 star
160

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or poorly cooked food, with several mentioning issues like raw chicken and dry burgers.

Order Accuracy

Numerous reviews highlighted consistent problems with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Service Issues

Customers frequently noted poor service, including rude staff, long wait times, and unprofessional behavior from employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.

Positive Staff Experiences

Some customers praised specific staff members for their friendliness and helpfulness, indicating that service quality can vary.
  • AW
    Amber Watson
    Sep 3, 2025
    1.0
    Over the past 2 years I have tried multiple times to go to this Wendy's, and every single time has been a bad experience. Most times almost all of the food I get is inedible, stale, just bad. I don't think I have ever gotten the correct order. Today is no different. The food is cold and stale, and I ordered (and paid for) extra sour cream, but got none at all.
  • BB
    Bret
    Aug 28, 2025
    5.0
    I just ordered a strawberry pop tart fusion from here and it’s for a limited time but I hope they keep this on the menu it’s soooooo freaking good
  • RR
    Robbie
    Aug 12, 2025
    4.0
    They've changed from what day was the food was real good
  • JJ
    Jay Jader
    Aug 12, 2025
    5.0
    Michael F did such a great job of helping get everything right. He was a big help with the issues I had with the app and their system. Plus he was friendly and super knowledgeable. Thank you so hiring such a badass employee! He needs a raise.
  • RG
    Robin Gregory
    Aug 11, 2025
    3.0
    I am getting tired of getting cold food their especially the fries

Frequently Asked Questions About Wendy's

Is Richmond 107 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.