Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1428 National Road West in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Many reviews highlighted poor customer service, with rude staff and unprofessional behavior being common complaints.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others described the food as cold, greasy, or lacking in ingredients.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices relative to the quality and quantity of food received.
Cleanliness and Environment
Some reviews noted cleanliness and a pleasant atmosphere, while others mentioned unsatisfactory conditions.
BH
Becky Hurst
Jan 5, 2026
1.0
Worst food ever can't even get the food order right cant even get it inside the taco wasn't even expose to have sour cream
TW
Tim Wilson
Dec 4, 2025
5.0
Fast
PT
Penny Titus
Nov 4, 2025
1.0
When someone says no cole slaw that doesn't mean you put mashed potatoes on top of the cole slaw you tried to scrape out! Headed to the hospital! I'm allergic to cabbage! And since you won't answer your phone!! Thanks a lot for trying to kill me!!!!
MC
Marysol Julian Soto (Chaparrita)
Nov 1, 2025
1.0
Es la segunda vez que el pollo sin exagerar me sale con demasiada grasa igual las papas la verdad no nos comimos el pollo estaba bañado en grasa
SS
Scott
Oct 22, 2025
1.0
Apple pie bites were almost frozen still.. the THREE Cantina chicken bowls I ordered we're nasty and cold and half the portion they're supposed to be and not even all the ingredients as advertised and the worst part.. the chicken was as dry as the Sahara
What are the drive-through hours at Taco Bell on Fridays?
The drive-through at Taco Bell is open from 10:30 AM to midnight on Fridays.
Where is Taco Bell located in Richmond, IN?
Taco Bell is located at 1428 National Road West, Richmond, IN 47374, USA.
Can I find vegetarian options at this Taco Bell location?
Yes, this Taco Bell serves vegetarian options.
Does Taco Bell / KFC on National Road West offer breakfast?
Yes, breakfast is served at this location starting at 10:30 AM.
What payment methods are accepted at Taco Bell on National Road West?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there seating available for dine-in customers at this Taco Bell?
Yes, this Taco Bell offers seating for dine-in.
Does this Taco Bell have a drive-through service?
Yes, a drive-through is available at this Taco Bell location.
Are there other fast food restaurants near Taco Bell on National Road West?
Yes, nearby fast food options include KFC, Subway, Dairy Queen, and Sunshine Cafe.
I plan to visit Westview Elementary School nearby; can I grab food easily around Taco Bell?
Definitely, Taco Bell is near Westview Elementary School along with other eateries like By Hand and Fork and Smileys bar and grill, making it convenient for meals before or after school visits.
Can I find automotive services near the Taco Bell / KFC location in Richmond?
Yes, automotive repair and parts services such as Discount Muffler & Tire Center, Maiola Racing, and AutoZone are nearby for your car needs.