Taco Bell

3.3
314 reviews
Get DirectionsCallWebsite

Business Details

3029 East Main St., Richmond, IN
47374, United States
(765) 966-4788
https://locations.tacobell.com/in/richmond/3029-east-main-st-.html
GoogleFacebook

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3029 East Main St. in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3029 East Main St., Richmond, IN
47374, United States

Hours

Reviews

3.3
314 reviews
5 stars
111
4 stars
57
3 stars
49
2 stars
22
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and not receiving requested modifications.

Food Quality

While some customers praised specific menu items, others complained about food quality, including stale ingredients and poor preparation.

Service Speed

Several reviews mentioned slow service, with long wait times reported during both drive-thru and in-store visits.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with friendly staff and good food on certain occasions.
  • JL
    Jess Lawson
    Dec 24, 2025
    1.0
    Could not take a debit card. Was accepting cash only, very inconvenient
  • SV
    Sandra Vail
    Dec 13, 2025
    1.0
    The most Rude manager. First of all one employee needed help clocking in or out when she needed help this manager thru her hand up ( like talk to the hand ). I tried ordering water on the kiosk when there is no way to order. I asked same person for a cup for water when she slammed it down in the counter. If this was my employee I would definitely have her in the back where she didn’t have to deal with public. Very Rude
  • GG
    Gabby
    Dec 10, 2025
    1.0
    Terrible customer service all of the staff is rude So easily to get defensive over a drink The cashier looked like she wanted to throw the drink at me because I ordered a senior Dr Pepper for my grandfather And then proceeded to ask me four times if I had a senior in the car And then try to up charge me for the drink
  • DD
    Djodjocon
    Dec 2, 2025
    1.0
    Why does your Mexican pizza always taste like plastic?! It's only at this location. I thought maybe one was just bad the first time, so I gave a second chance and then gave a third chance. All taste like plastic. I've thrown them away each time. It's something to do with how the shell is cooked. Somebody might want to look into that before it makes people sick.
  • DS
    Diana Short
    Nov 12, 2025
    5.0
    No complaints HERE, staff has always been fast & friendly & got even my special orders correct.
Read more reviews on Google

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 3029 East Main St., Richmond?

The Taco Bell at 3029 East Main St. in Richmond is open daily from 7:00 AM to 2:00 AM, including the drive-through.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell has a drive-through that operates daily from 7:00 AM to 2:00 AM.