Subway

4.1
331 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 1726 National Rd West brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1726 National Rd West, Richmond, IN
47374, United States

Hours

Reviews

4.1
331 reviews
5 stars
173
4 stars
87
3 stars
26
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although some reported issues with incorrect orders and food quality.

Service Speed

Service speed was inconsistent; some customers praised quick service while others complained about long wait times and slow drive-thru.

Staff Attitude

Staff were often described as friendly and helpful, but there were instances of unprofessional behavior and poor customer service.

Drive-Thru Issues

The drive-thru experience received negative feedback due to long wait times and communication problems.

Cleanliness

The restaurant was noted for being clean, contributing positively to the overall dining experience.
  • CJ
    Christine L Faith Jewell
    Nov 13, 2025
    5.0
    Fresh food and nice workers
  • RR
    Robbie
    Sep 20, 2025
    3.0
    It was just bad timing to go in there Norman it's pretty good
  • RG
    Ronald Gifford
    Sep 8, 2025
    5.0
    Excellent
  • TS
    Tracie S
    Aug 9, 2025
    3.0
    Don't go thru the drive thru. The speaker is not worth dealing with. This has been an issue for at least 7 years. It's obvious they don't invest in the property. Sometimes I don't go here for this reason. Not always do I want to get out of the car..... Hence the reason for a drive thru. It's silly to send someone to a competitor over not getting a better speaker system. Restaurant ownership 101... Have working equipment to communicate with your customers.
  • EB
    Erik Barcelo
    Jul 23, 2025
    5.0
    Staff was great and friendly.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Richmond Plaza?

Subway is open every day from 8:30 AM to 9:30 PM.

Where is the Subway restaurant located in Richmond?

It is located at 1726 National Rd West, Richmond Plaza, Wayne, Richmond, IN 47374, USA.