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Subway

4.1
(187 reviews)

Business Details

(765) 966-1599
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richmond Subway® Restaurant at 4340 National Road East brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4340 National Road East, Richmond, IN
47374, United States

Hours

Reviews

4.1
187 reviews
5 stars
107
4 stars
39
3 stars
12
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness from staff and unresolved complaints.

Food Quality

Numerous reviews highlighted issues with food quality, including burnt items, brown lettuce, and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the location, while others noted unsanitary conditions.

Staff Attitude

Feedback varied on staff demeanor, with some praising friendly service and others noting negative attitudes.

Order Accuracy

There were frequent complaints about incorrect orders, especially in the drive-thru.
  • AM
    Adalyn M
    Jan 30, 2026
    1.0
    They burnt my food the bread and the chicken
  • AT
    A. Thompson
    Sep 15, 2025
    1.0
    Made pizzas incorrectly on my drive thru order. Didn’t realize until I arrived home. Called to let them know. They were extremely rude and unapologetic. Said if I wanted it remade I could come back. When I explained that going back out wasn’t an option, they said that was the only way. Didn’t take down my name, didn’t seem at all sorry for the inconvenience. Claimed their manager told them that the only way to make the situation right was to bring it back so it could be verified that it was wrong; so basically calling me a liar. The service at this location is horrendous and I hope everyone reads this review. I offered to send them pictures and the lady said they wouldn’t accept that either.
  • BN
    Brian Nunnally
    Jun 19, 2024
    5.0
    Crew was courteous and professional, serving a number of customers quickly.
  • LL
    Linda Lincicome
    Jul 19, 2023
    5.0
    They Always have my order ready.

Frequently Asked Questions About Subway

Where is Subway in Richmond located?

Subway is located at 4340 National Road East, Wayne, Richmond, IN 47374, USA.

What are the operating hours of Subway at 4340 National Road East?

Subway is open every day from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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