Papa Johns Pizza

3.7
263 reviews
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Business Details

1520 E MAIN ST, Richmond, IN
47374, United States
(765) 966-7272
https://locations.papajohns.com/united-states/in/47374/richmond/1520-e-main-st?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Richmond, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 1520 E MAIN ST for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1520 E MAIN ST, Richmond, IN
47374, United States

Hours

Reviews

3.7
263 reviews
5 stars
120
4 stars
52
3 stars
25
2 stars
18
1 star
48

What are people saying?

AI-generated from recent customer reviews

Employee Conduct

Numerous reviews highlighted rude and disrespectful behavior from employees, including managers, which negatively impacted customer experiences.

Food Quality

Customers reported inconsistent food quality, with complaints about undercooked pizzas, incorrect orders, and poor ingredient distribution.

Service Speed

Delivery and service speed were frequently criticized, with many customers experiencing long wait times and issues with order accuracy.

Customer Service

While some customers praised individual staff members for their friendliness, overall customer service experiences were marred by communication issues and unhelpful responses.
  • GP
    Glittering Paper
    Dec 22, 2025
    1.0
    Disgusting, rude employees. No gumption or education in that place at all. Absolutely abhorrent!
  • AA
    Amanda
    Dec 16, 2025
    1.0
    If I could give ZERO stars I would. This place is absolutely DISGUSTING and constantly FILTHY! The people working here are RUDE AND DISRESPECTFUL, you would think they would actually want to talk to the people keeping them in business. This place is a sad excuse of a pizza shop. Save yourself the trouble and go ANYWHERE ELSE!!!
  • JZ
    James Zimnicki
    Nov 3, 2025
    5.0
    Ordered an XL "The Works" pizza last night, crisp. Came out of the oven perfect. I will be back. Thanks!
  • GG
    Gee
    Oct 11, 2025
    5.0
    Alicia is amazing she has the best customer service experience ever. Brigget is Soo nice nd friendly. The whole night crew is amazing they fix your stuff if it wrong
  • DD
    David
    Sep 20, 2025
    1.0
    Do not order here unless you want orders handed off to outside delivery services, they do not warn you before sending random people with your food.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Richmond, IN?

Delivery is available Monday through Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 2:00 AM, and Sunday from 11:00 AM to 11:30 PM.

What are the takeout hours at this Papa Johns location?

Takeout is available Monday through Thursday from 10:00 AM to 12:40 AM, Friday and Saturday from 10:00 AM to 1:40 AM, and Sunday from 11:00 AM to 11:10 PM.