Jimmy John's

4.2
226 reviews

About

Sandwich Restaurant

Location

Jimmy John's
3413 E Main St, Richmond, IN
47374, United States

Hours

Reviews

4.2
226 reviews
5 stars
140
4 stars
41
3 stars
15
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rudeness and poor order handling.

Food Quality

Food quality is generally praised, with many customers enjoying the freshness and taste, though some reported issues with incorrect orders and food quality.

Speed of Service

Service speed is frequently highlighted as fast, but there are complaints about delays in delivery and order accuracy.

Cleanliness

The restaurant is noted for being clean, contributing positively to the overall dining experience.

Pricing

Customers expressed concerns about high prices compared to competitors, particularly Subway.
  • MF
    Matthew Ferlitsch
    Jan 2, 2026
    1.0
    This is singularly the very worst Jimmy Johns I have ever been too. We waited over an hour for our sandwiches after being told were told they were out of bread. Do not come to this location.
  • BM
    Bradley Minnis
    Dec 21, 2025
    1.0
    I’ve come by here multiple times in the last month and they claimed they’re out of bread, especially if you come at night, I find that kind of suspicious. Seems like they don’t want to serve anybody, When you come through the drive-through yet to repeat everything twice because they’re not paying attention or listening.
  • JT
    josh thomas
    Oct 30, 2025
    5.0
    One of the better sandwich shops in town! Unlike penn station, they also sell their bread loaves.
  • TK
    TC Klusman
    Oct 26, 2025
    1.0
    Closed with no sign or notice on October 26
  • GK
    Gary Kuech
    Oct 11, 2025
    1.0
    Not happy. It’s 5:35pm Saturday October 11, and they’re supposed to be open till 9pm. Two people inside don’t even look as I’m pulling on their locked doors. Thanks. Jimmy Jerks.