Business Details
About
Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Richmond, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
1,133 reviews
5 stars
620
4 stars
226
3 stars
129
2 stars
55
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Jovonnda, Crystal, and Joe, received high praise for their friendliness, attentiveness, and exceptional service, making customers feel valued and welcomed.
Food Quality
While many customers enjoyed the food, with specific mentions of the pizza and pasta, there were some complaints about inconsistency in food quality and taste.
Cleanliness
Several reviews highlighted cleanliness as a concern, with mentions of dirty dining areas and the need for better maintenance.
Value for Money
Customers appreciated the affordable prices and generous portions, especially during lunch specials, although some felt the overall pricing was high.
Atmosphere
The restaurant's atmosphere was generally described as welcoming, but some noted that the physical space could use updates and repairs.
- MCMarlee ConleyNov 14, 20255.0Lovely workers, cozy place, great prices, amazing food, would recommend (ps We enjoyed our server Jesica, lovely lady
- RLRobert LewisNov 11, 20255.0crystal was so friendly and helpful great service
- RLRobert LongNov 3, 20255.0Late lunch on Sat, 2 Nov 2025 Food was great, but the service was unbelievable! Crystal treated us (all eleven of us) like royalty. She made us feel like family. She was so kind and helpful!
- MBMegan BarrettOct 31, 20255.0The food was quick, hot, and delicious. Crystal was so GREAT!!!! We will definitely be back!
- CBCj BennOct 17, 20255.0My niece and myself visit the Richmond Fazoli's when we come to Richmond. The food is superb along with cleanliness . But the BEST of the visit is with Jovonda & Beth . These wonderful ladies are the main reason we come back. They are, kind, friendly and always making sure our food is the best. It's hard to find a smile from anyone now days. These 2 ladies will have you leaving happy..
Frequently Asked Questions About Fazoli's
What type of cuisine does Fazoli's in Richmond, IN specialize in?
Fazoli's offers fast, fresh Italian dishes including pasta, pizza, and their signature unlimited garlic breadsticks.
What are Fazoli's hours of operation for dine-in and drive-thru?
Fazoli's is open daily from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, extending to 11:00 PM on Fridays and Saturdays for dine-in and drive-thru services.
Does Fazoli's offer delivery and takeout services?
Delivery is available with options like same-day and no-contact delivery; however, takeout is not offered at this location.
How can I place an order or view the menu for Fazoli's Richmond location online?
You can order online or view the menu via Fazoli's mobile app or their website at https://fazolis.com/stores/in-richmond-4711-e-national-road-47374/
What payment methods does Fazoli's in Richmond accept?
Fazoli's accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Fazoli's accommodate families and individuals with special accessibility needs?
Yes, Fazoli's welcomes families, has a children's menu and high chairs, and provides wheelchair-accessible entrances, parking, and seating.
Are there vegetarian options available at Fazoli's Richmond?
Yes, Fazoli's offers vegetarian dishes as part of their Italian menu.
Which nearby entertainment venues can I visit before or after dining at Fazoli's?
You can enjoy a movie at nearby cinemas such as Showplace 11 and AMC CLASSIC Richmond 11 before or after your meal at Fazoli's.
Are there other dining options near Fazoli's in Richmond, IN?
Yes, nearby options include Jade House Chinese Restaurant, Yamato Steakhouse & Sushi Richmond IN, Red Front Pizza & Grill, and Gulzar's Indian Cuisine for diverse culinary experiences.
Can I shop or explore retail locations near Fazoli's in Richmond?
Yes, nearby you will find retail places like Richmond Bargain Center, Liberty Bell Flea Market, Sally & Son's antique store, and Retro Jakes Video Game Buy-Sell-Trade for shopping and collectibles.