Domino's Pizza

4.4
157 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Richmond? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3631 National Rd East .

Location

Domino's Pizza
3631 National Rd East, Richmond, IN
47374, United States

Hours

Reviews

4.4
157 reviews
5 stars
116
4 stars
21
3 stars
4
2 stars
1
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, polite, and professional, although some reported issues with rudeness and unhelpful responses.

Order Accuracy

There were numerous complaints about incorrect orders and delivery issues, with some customers expressing frustration over receiving the wrong items or delays.

Food Quality

Overall, customers enjoyed the pizza and other menu items, noting freshness and taste, but there were occasional reports of subpar quality.

Delivery Issues

Several reviews highlighted problems with delivery times, including late arrivals and missed deliveries, leading to dissatisfaction among customers.

Positive Experiences

Despite some negative feedback, many customers expressed loyalty and satisfaction with their experiences, often mentioning they would return.
  • MS
    Marta Sebastian-Kubesch
    Jan 5, 2026
    1.0
    Ordered pizza and pasta with onion, green peppers, marinera and cheese. Received sausage. Called to say order was incorrect to be told that I got I ordered. I finally convinced the person I had not ordered sausage and they sent a new order, which was wrong again.
  • LO
    Laura Owens
    Dec 29, 2025
    3.0
    Placed a delivery order and tonight it is below 0 with the wind chill. The only option was to deliver it to the door and be notified…..I checked the tracker and said it was delivered 10 min ago. I looked outside and my pizza and bread had been sitting outside on the cement steps for over 10 min. If I wouldn’t have checked the tracker, I would’ve probably waited another 10-20 minutes because I know things happen but our pizza and bread was cold. There needs to be a better system in place for the customer to be notified.
  • BZ
    Berenice Zepeda
    Dec 25, 2025
    5.0
    They are always very polite, respectful, and professional.
  • LB
    Louie Burling
    Oct 4, 2025
    1.0
    Placed an online order for dinner traveling through on my way home from work. Paid at the drive-through window, got my receipt, they gave me the pizza and I Drove the 25 mins home. Once home sat down to eat the pizza and open the box to find that it was the completely wrong pizza. I did not eat the pizza because it had spinach, mushrooms and onions on it so I tossed it out for the critters to eat. Figured it was only $10 so I didn’t bother with calling or driving the 25mins back to get the correct pizza. Find out the next day I had been charged twice for the order so I called the store the guy that answered remembered my name and order. I explained what happened and I just wanted refunded back for being charged twice. He said he needed to talk to his manager and they told him there was nothing they could do I had to call my bank.
  • TY
    Thomas York
    Jul 19, 2025
    5.0
    I been ordering here for 4-5 years and have had 3-5 orders messed up other than that has always been perfect they go above and beyond whenever you need them to as well and have no problem accepting special requests either over the phone or in person.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Richmond offer?

Domino's Pizza in Richmond offers Specialty Pizzas as well as customizable options including New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery hours for Domino's Pizza at 3631 National Rd East, Richmond?

Delivery is available Monday through Thursday and Sunday from 10:30 AM to midnight, and on Friday and Saturday from 10:30 AM to 2:00 AM.