Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor customer service.
Product Consistency
There are complaints about inconsistency in food quality and portion sizes, particularly with ice cream and toppings.
Management Changes
New ownership has led to negative feedback regarding service and product quality, with some customers feeling that the business is declining.
Ice Cream Quality
Many customers enjoy the ice cream offerings, particularly the Blizzards, but some have noted issues with preparation and flavor consistency.
Pricing Concerns
Several reviews mention that prices are perceived as high, especially in relation to portion sizes and product quality.
BG
Belynda Grays
4 days ago
5.0
Hey its and oldest fashion dairy queen❤️
JS
Jesse Stevens
Oct 20, 2025
3.0
Guy working was a nice guy. I ordered a Caramel milkshake and I got caramel milk with a little ice cream in it. Milkshakes are meant to be smooth not pure milk. I'll try again in a few days and will update my review if appropriate.
Frequently Asked Questions About Dairy Queen (Treat)
What are the operating hours for Dairy Queen (Treat) at 1700 W National, Richmond, IN?
Dairy Queen (Treat) is open daily from 11:00 AM to 10:00 PM.
What type of desserts does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, Blizzard® Treats, and signature shakes.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) is family-friendly and good for kids.
Where is Dairy Queen (Treat) located?
It is located at 1700 W National, Richmond, Indiana, 47374-3864, United States.
How can I get exclusive deals from Dairy Queen (Treat)?
You can download the Dairy Queen App for exclusive deals via https://www.dairyqueen.com/app.
Does Dairy Queen (Treat) have an online presence or social media?
Yes, Dairy Queen (Treat) has a Facebook page at https://www.facebook.com/1115459025282954 and a Twitter handle @DairyQueen.
If I'm visiting Dairy Queen (Treat), what nearby food options are available?
Nearby food options include another Dairy Queen, Subway sandwich shop, Great Wall Chinese restaurant, Burger King, and Big B's Smoked Salsa food truck.
What services are nearby that might be useful before or after visiting Dairy Queen (Treat)?
Nearby services include Better Hearing Centers for audiology, Western Union for money transfers, UPS Access Point location for shipping, and U.S. Bank and LibertyX Bitcoin ATM for financial needs.
Are there any nearby shopping and beauty options when visiting Dairy Queen (Treat)?
Yes, nearby are Koons Home Center for appliances, Entourage beauty salon, Shapes and Shades Salon, and Low Bob's Discount Tobacco shop.
Can I find fitness or automotive services near Dairy Queen (Treat)?
Yes, Anytime Fitness-Richmond gym is nearby, along with auto-related services like Affordable Detail car wash and AutoZone automotive repair.