Customers generally praised the ice cream, highlighting its deliciousness and variety, though some noted a decline in quality compared to previous ownership.
Service Issues
Several reviews mentioned inconsistent service, including slow response times, order mistakes, and rude staff, leading to customer dissatisfaction.
Pricing Concerns
Many customers expressed that prices are too high for the quality and portion sizes offered, with some feeling that the value has decreased.
Friendly Staff
Despite some negative experiences, many reviews highlighted friendly and fast service from certain staff members, contributing positively to the overall experience.
Location Experience
The walk-up window only format received mixed feedback, with some enjoying the outdoor experience while others found it inconvenient.
CF
Carol Foster
Aug 8, 2025
5.0
Great ice cream. Very friendly
EG
Evelyn Langes Gammage
Jun 26, 2025
2.0
We only ordered ice cream and you can't mess that up, but the gentleman took our order then the 4 people who ordered after us got their stuff first. We were the only African American family there .....we will be finding another location to spend our money next time.
BW
Bethany Walker
Jun 4, 2025
3.0
I just miss the quality from previous owners
TH
Teresa Hayre
Mar 4, 2022
5.0
Fast and friendly. Always nice
KK
Kay Kirkman
Jun 22, 2019
5.0
This one has better service and food prep than the others. Actually had flavor!
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Richmond, IN specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature Blizzard® Treats, and frozen novelties.
Where is Dairy Queen (Treat) located?
It is located at 1018 S 9th St, Richmond, IN 47374-6239, United States.
What are the operating hours of Dairy Queen (Treat) in Richmond?
Dairy Queen is open daily from 11:00 AM to 10:00 PM.
Is Dairy Queen (Treat) family-friendly?
Yes, Dairy Queen (Treat) welcomes families and is good for kids.
Does Dairy Queen (Treat) offer any mobile deals or apps for exclusive offers?
Yes, you can download the Dairy Queen app for exclusive deals.
What categories of food and services does Dairy Queen (Treat) in Richmond fall under?
It is categorized as a Dairy Queen, Ice Cream Shop, Yogurt, Ice Cream Parlor, and Ice Cream & Frozen Desserts venue.
Is there another Dairy Queen nearby this location?
Yes, there is another Dairy Queen nearby, making it convenient if you're in the area craving soft-serve ice cream or fast food.
What convenience stores or gas stations are near Dairy Queen (Treat) for quick stops?
Nearby Marathon and Village Pantry provide gas, convenience, and coffee options, perfect for a quick stop before or after your ice cream visit.
Are there any local schools near Dairy Queen (Treat) where families might visit before or after?
Yes, Richmond STEAM Academy and Imagination Lab and Hibberd Program Building are close by, making Dairy Queen a convenient treat destination for families with school-age children.
Does Dairy Queen (Treat) have a social media presence where I can get more updates?
Yes, Dairy Queen (Treat) has a Facebook page at https://www.facebook.com/336377623627713 and a Twitter handle @DairyQueen for the latest updates and promotions.