Chipotle Mexican Grill

Reviews

• IT

  Its Jake Tho

  4 days ago
  1.0
  Wish I could rate zero. The worst experience I’ve ever had at a chipotle if not any quick service restaurant that I’ve been to. I was there Wednesday January 7th at around 8:30 pm. I walked in and all the ladies that were working mean mugged me until I reached the counter. The food was extremely dry I and low quality. I mean this meat just looked freeze dried. Chicken looked like the lesser of all evils so that’s what I opted for. The lady sunk the spoon to the bottom to get the chicken that had any chance of survival out of the pan. This would be probably the nicest gesture of service these employees have done all day.My wife had just given birth at Reid and this is the “special” meal she wanted after. I paid for double meat on two bowls and received what looked like half a regular portion. The woman making it made sure to shake off what she must have felt was an extra scrap of chicken from the serving spoon. Then waited to tell me that they were out of lettuce (the last item they ask if you want so it was too late and I felt obligated to not waste food) which in the end is nearly half the product volume typically. I had seen an employee open a fridge in the back and it had lettuce in it so it seemed the staff were too lazy or incompetent to perform their job.Not to mention the staff were extremely impolite and acted like “mean girls” as if they were above their customers. Whoever trained or manages these people needs to be retrained or let go, truly. The food, staff and the management… disappointments. They should be ashamed but I’m sure they don’t care anyway.
• CB

  Charmed Brainiac

  Dec 17, 2025
  1.0
  Gave me 5 burnt pieces of carne asada steak for my bowl this place is soo inconsistent it pisses me off. I don’t order double protein from here anymore because I know they just gonna add one more piece and it be the amount of just a normal meal. Also online orders they put way less it’s not even funny
• JS

  Jachob Stikeleather

  Nov 30, 2025
  1.0
  When someone asks for sourcream in a cup, you're not supposed to put the sc on the taco. Especially putting a heaping shovel full of it on them. And to still try to serve it thinking its ok. The taco was soaking wet with sourcream thats all you can taste so when i asked for it to be remade kindly, the audacity,oh yea that "gesture " look you give to people when you think it wasn't your fault when it was. Chipotle needs more training to there crew and head person on how listen to the customers wants and to greet customers with a welcoming smile and attitude.
• NN

  Nope

  Nov 16, 2025
  1.0
  Charged me for chips and separate 3 sides! They rang it up as expensive as possible will not be back to this location. Make sure you check your receipt and say what you exactly right so you don't get overcharged.
• BE

  Benito Erazo

  Oct 21, 2025
  1.0
  Lady I spoke to was very kind when picking up online order. Besides that, the burrito I received was very cold despite picking it up right in time and the large chips I ordered were stale and/or chewy. Big waste of money and disappointing. Also, Tacos I ordered online through door dash were kind of gross and the guac was visibly old and did not taste very good. I recommend avoiding this location and just going to the chipotle on National Rd as the chips I've ordered were never stale, the food was always at least pretty warm and the guac was always fresh! UPDATE: Got mild food poisoning from their tacos a couple of weeks ago. Woke up with my body in pain and felt weak all of a sudden the morning after eating the tacos lol, definitely avoid this location if you value your health! (I'm vegetarian too so this wasn't even contaminated meat or something that got me sick, who knows what it was 🤔)

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