Business Details
About
Mexican Restaurant
Chipotle Richmond Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.3
963 reviews
5 stars
579
4 stars
213
3 stars
78
2 stars
29
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food as delicious, but there were complaints about portion sizes, meat quality, and occasional food safety issues.
Service Issues
Many reviews highlighted inconsistent service, with some customers experiencing long wait times and staff being unhelpful or rude.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in food preparation areas.
Atmosphere
The atmosphere was described as casual and pleasant, but some customers found it chaotic during peak hours.
Pricing Concerns
Several customers felt that the prices were high relative to the portion sizes and quality of food received.
- SMShanna MooreOct 23, 20255.0Best burrito to be found in Richmond.
- SBsusanne buriffAug 21, 20255.0The food was great (and that's what's really important)! The staff was friendly, but not remarkably so. The atmosphere at Chipotle is mostly consistent no matter which restaurant I've been in. When rating atmosphere, I feel like I'm mostly rating cleanliness at a fast food place. Overall, the restaurant looked pretty good, some attention needed to be paid at the drink station, which was looking kind of rough.
- JHJack HumphreyAug 18, 20255.0Just a splendid experience all around. Can't wait for next burrito day.
- BGBrenna GrassmannJul 25, 20251.0I placed a pickup order and when I returned home- which is a 25 minute drive, I opened the bag to see a bowl with the entirely wrong name on the lid, and both contents of the two bowls were not what we ordered or matched what the sticker tag said on the lid. Customer service was helpful but this is out of hand and ridiculous. There was also part of the peel and pit of an avocado in our guacamole. This store needs a quality check- make sure to check your food before you leave and go 25 minutes home.
- EMElliana McFarlandJul 22, 20255.0I LOVE THIS PLACE. Chipotle is one of my favorite restaurants and always will be. The food is a little pricey, but it is totally worth it. You get a pretty big bowl filled to the top with tons of protein and veggies. The chips are a little stale tasting but besides that the food is absolutely delicious and I would 100% come back.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food is served at Chipotle Mexican Grill in Richmond Village?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Richmond, IN?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Richmond offer delivery and pickup services?
Yes, Chipotle offers both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in Richmond?
Chipotle is located at 3726 National Rd E, Wayne, Richmond, IN 47374, USA.
How can I order food online from Chipotle Mexican Grill Richmond?
You can order online via the Chipotle app or their official online order website at https://order.chipotle.com/.
Does Chipotle offer any loyalty or rewards programs?
Yes, customers can sign up for Chipotle Rewards to earn free food and get exclusive offers.
What payment options are accepted at Chipotle Mexican Grill in Richmond?
Chipotle accepts credit cards and gift cards among other payment methods.
Are there any nearby places to visit before or after dining at Chipotle?
Yes, nearby places include Great Clips for haircare, Kay Jewelers for jewelry shopping, and Starbucks for coffee lovers.
If I need electronics or phone repairs, where can I go near Chipotle Richmond Village?
uBreakiFix and All Tech Rx are nearby locations offering mobile phone and electronics repair services.
Where can customers find other dining options near Chipotle Mexican Grill in Richmond Village?
Nearby dining options include A&W Restaurants for American fast food and Texas Roadhouse for steak and American cuisine.